Spectrum Internet Assist (SIA): Low Income Internet Assistance


High-speed Home Internet Assistance

In today’s day and age, everyone deserves access to the internet. Fortunately, Charter Communications with the acquisition of Bright House Networks, and Time-Warner Cable has come together to offer a service known as Spectrum Internet Assist (SIA).

With this, low-income families and senior citizens can gain access to high-speed internet service for the low price of $19.99 per month, plus taxes and fees.

Service Features Include

  • Home internet speeds up to 30 Mbps
  • No data caps or extra fees
  • FREE modem & optional in-home WiFi service at $5/mo
  • FREE unlimited access to nationwide out-of-home WiFi access points
  • No contracts

Are You Eligible?

There are several groups of people eligible for Spectrum Internet Assist (SIA):

  • Families that have at least one child who is part of the National School Lunch Program (NSLP)
  • Families that have at least one child who is part of the Community Eligibility Provision (CEP) of the
  • Senior citizens who are age 65 or older and also receive Supplemental Security Income (SSI)

Along with the above, it’s important to note that interested parties will not be denied service as the result of a poor credit score. The only requirement is that any debt incurred with Charter Communications, Bright House Networks, or Time-Warner Cable must be cleared to be eligible.

No credit requirement ensures that a large number of individuals will qualify for this low cost service.

What does it Cost?

As noted above, the basic cost of Spectrum Internet Assist (SIA) is $19.99 per month, plus taxes and fees.

This fee includes all standard internet features, a modem at no extra cost and free self-install.

Individuals who are interested in Wi-Fi are required to pay a $5 monthly fee for a wireless router. There is no activation fee for the router, and the price is guaranteed to remain the same in the future.

“Triple Play” bundle – Spectrum Internet Assist (SIA), Voice, TV service starts at $79.97. Standard promotional installation rates for TV and voice service apply.

How to Apply for Spectrum Internet Assist (SIA)

If you have reason to believe that you qualify for Spectrum Internet Assist (SIA), you can apply for the program by phone:



to speak with a representative

If you are unsure if you’re eligible, you can call the toll free number to have a representative walk you through the requirements.

Regardless of if you apply online or via phone, it doesn’t take long to receive a response and schedule the delivery of your service.