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Spectrum cable packages are a sugar-covered treat for people looking to get the most at reasonable prices. All its range of three-channel line-ups comprises your favorite popular & premium channels which are included in your package. And all this is available in a...Charter Spectrum Offers
*See below for specific offer details and restrictions.
*savings claim based on non-promotional pricing
General Disclosures
Installation, equipment, taxes, fees and surcharges extra; all rates subject to change; credit approval, prepayment or major credit card may be required.
Services may not be available in all areas – please enter your address to determine availability. Services are subject to all applicable service terms & conditions, which are subject to change.
Promotional Pricing: Different rates, terms and/or conditions of service may apply to promotional offers. Promotional offers to qualifying customers are valid for a limited time only and restrictions apply; without limitation, “qualifying customer” shall mean a customer who has not suBCSribed to applicable services within the previous 30 days and has no outstanding obligation to Charter. Standard rates apply after promotional period expires.
Trademarks belong to their respective owners. © Charter Communications, Inc. All rights reserved.
General Residential Disclosures
SPECTRUM TV™:
Customers are not required to suBCSribe to any tier of service, other than the basic service tier, in order to purchase premium channels or, where available, Pay-Per-View or On Demand. The programs, packages, services, number of channels, content, format, rates and other aspects of Charter offerings are subject to change or discontinuance at any time in accordance with applicable law.
HD-capable equipment required to view HD programming, where available; not all channels are available in HD.
All programming may not be available to CableCARD™ customers.
On Demand/Pay-per-view programming varies by level of service; pricing, ratings & scheduling are subject to change.
3D viewing requires 3D TV, glasses and compatible digital receiver; programming varies by level of service.
For all Digital markets, a Charter-issued digital receiver or CableCARD™ is required to view programming channels, and a Charter-issued digital receiver is required to view PPV and On Demand programming, where available.
All service levels may contain channels with some R-rated programming, which can be blocked using the Parental Control feature on your on-screen program guide.
SPECTRUM INTERNET:
Internet speeds may vary by address; small percent of customers will receive lower than advertised speeds. No data caps or capacity allowances. Spectrum Internet suBCSribers are required to use non harmful devices in order to use Charter’s network. For a list of approved devices click here. A compliant internet modem is available from Charter at no additional charge.
VOICE ONLINE MANAGER: Must suBCSribe to Spectrum Voice and have a spectrum.net account log in to access & use Voice Online Manager.
STREAMING CONTENT: SuBCSription to 3rd party service may be required to receive such 3rd party online service and apps.
SECURITY SUITE™: Charter does not guarantee data will be secure.
Spectrum WiFi available; Spectrum Internet required.
SPECTRUM VOICE:
Please refer to Residential Terms of Service and the Residential Voice Service Price Guide.
Limited time offer; subject to change; valid to qualified residential customers who have not subscribed to any services within the previous 30 days and who have no outstanding obligation to Charter. Spectrum Internet promotion price is $49.99/mo; standard rates apply after yr 1. Taxes and fees are extra in select states. Taxes, fees and surcharges extra and subject to change during and after the promotional period; installation/network activation, equipment and additional services are extra. General Terms: INTERNET: Speed based on wired connection and may vary by address. Wireless speeds may vary. Services subject to all applicable service terms and conditions, subject to change. Services not available in all areas. Restrictions apply. Enter your address to determine availability. ©2023 Charter Communications.
Limited time offer; subject to change; valid to qualified residential customers who have not subscribed to any services within the previous 30 days and who have no outstanding obligation to Charter. Spectrum Internet Ultra promotion price is $69.99/mo; standard rates apply after yr 1. Taxes and fees are extra in select states. Taxes, fees and surcharges extra and subject to change during and after the promotional period; installation/network activation, equipment and additional services are extra. General Terms: INTERNET: Speed based on wired connection and may vary by address. Wireless speeds may vary. Services subject to all applicable service terms and conditions, subject to change. Services not available in all areas. Restrictions apply.. ©2023 Charter Communications.
Limited time offer; subject to change; valid to qualified residential customers who have not subscribed to any services within the previous 30 days and who have no outstanding obligation to Charter. Spectrum Internet Gig promotion price is $89.99/mo; standard rates apply after yr 1. Taxes and fees are extra in select states. Taxes, fees and surcharges extra and subject to change during and after the promotional period; installation/network activation, equipment and additional services are extra. General Terms: INTERNET: Speed based on wired connection and may vary by address. Wireless speeds may vary. Services subject to all applicable service terms and conditions, subject to change. Services not available in all areas. Restrictions apply. Enter your address to determine availability. ©2023 Charter Communications.
Speed based on wired connection. Available Internet speeds may vary by address. Gig capable modem required for Gig speed. For a list of Gig capable modems, visit spectrum.net/modem. ©2023 Charter Communications.
Limited time offer; subject to change; valid to qualified residential customers who have not subscribed to any services within the previous 30 days and who have no outstanding obligation to Charter. Spectrum TV Select promotion price is $59.99/mo; standard rates apply after yr 1. Taxes, fees and surcharges (broadcast surcharge up to $22.20/mo) extra and subject to change during and after the promotional period; installation/network activation, equipment and additional services are extra. General Terms: TV: TV equipment required, charges may apply. Channel and HD programming availability based on level of service and location. Account credentials may be required to stream some TV content online. Services subject to all applicable service terms and conditions, subject to change. Services not available in all areas. Restrictions apply. Enter your address to determine availability. ©2023 Charter Communications.
Limited time offer; subject to change; valid to qualified residential customers who have not subscribed to any services within the previous 30 days and who have no outstanding obligation to Charter. General Terms: HOME PHONE: Unlimited calling includes calls within the U.S., Canada, Mexico, Puerto Rico, Guam, the Virgin Islands and more. Services subject to all applicable service terms and conditions, subject to change. Services not available in all areas. Restrictions apply. Enter your address to determine availability. ©2023 Charter Communications.
Limited time offer; subject to change; valid to qualified residential customers who have not subscribed to any services within the previous 30 days and who have no outstanding obligation to Charter. Spectrum Internet promotion price is $49.99/mo; standard rates apply after yr 1. Taxes and fees are extra in select states. Spectrum TV Select promotion price is $59.99/mo; standard rates apply after yr 1. Spectrum Voice: Price is an additional $19.99/mo. Taxes, fees and surcharges (broadcast surcharge up to $22.20/mo) extra and subject to change during and after the promotional period; installation/network activation, equipment and additional services are extra. General Terms: INTERNET: Speed based on wired connection and may vary by address. Wireless speeds may vary. TV: TV equipment required, charges may apply. Channel and HD programming availability based on level of service and location. Account credentials may be required to stream some TV content online. HOME PHONE: Unlimited calling includes calls within the U.S., Canada, Mexico, Puerto Rico, Guam, the Virgin Islands and more. Services subject to all applicable service terms and conditions, subject to change. Services not available in all areas. Restrictions apply. Enter your address to determine availability. ©2023 Charter Communications.
Limited time offer; subject to change; valid to qualified residential customers who have not subscribed to any services within the previous 30 days and who have no outstanding obligation to Charter. Spectrum Internet promotion price is $49.99/mo; standard rates apply after yr 1. Taxes and fees are extra in select states. Spectrum Voice: Price is an additional $19.99/mo. Taxes, fees and surcharges extra and subject to change during and after the promotional period; installation/network activation, equipment and additional services are extra. General Terms: INTERNET: Speed based on wired connection and may vary by address. Wireless speeds may vary. HOME PHONE: Unlimited calling includes calls within the U.S., Canada, Mexico, Puerto Rico, Guam, the Virgin Islands and more. Services subject to all applicable service terms and conditions, subject to change. Services not available in all areas. Restrictions apply. Enter your address to determine availability. ©2023 Charter Communications.
* Limited time offer; subject to change; valid to qualified residential customers who have not subscribed to any services within the previous 30 days and who have no outstanding obligation to Charter. Spectrum TV Select promotion price is $59.99/mo; standard rates apply after yr 1. Spectrum Voice: Price is an additional $19.99/mo. Taxes, fees and surcharges (broadcast surcharge up to $22.20/mo) extra and subject to change during and after the promotional period; installation/network activation, equipment and additional services are extra. General Terms: TV: TV equipment required, charges may apply. Channel and HD programming availability based on level of service and location. Account credentials may be required to stream some TV content online. HOME PHONE: Unlimited calling includes calls within the U.S., Canada, Mexico, Puerto Rico, Guam, the Virgin Islands and more. Services subject to all applicable service terms and conditions, subject to change. Services not available in all areas. Restrictions apply. Enter your address to determine availability. ©2023 Charter Communications.
Limited time offer; subject to change; valid to qualified residential customers who have not subscribed to any services within the previous 30 days and who have no outstanding obligation to Charter. Spectrum Internet promotion price is $49.99/mo; standard rates apply after yr 1. Taxes and fees are extra in select states. Spectrum TV Select promotion price is $59.99/mo; standard rates apply after yr 1. Taxes, fees and surcharges (broadcast surcharge up to $22.20/mo) extra and subject to change during and after the promotional period; installation/network activation, equipment and additional services are extra. General Terms: INTERNET: Speed based on wired connection and may vary by address. Wireless speeds may vary. TV: TV equipment required, charges may apply. Channel and HD programming availability based on level of service and location. Account credentials may be required to stream some TV content online. Services subject to all applicable service terms and conditions, subject to change. Services not available in all areas. Restrictions apply. Enter your address to determine availability. ©2023 Charter Communications.
Limited time offer; subject to change; valid to qualified residential customers who have not subscribed to any services within the previous 30 days and who have no outstanding obligation to Charter. Spectrum Mi Plan Latino: Price is $39.99/mo for yr 1; standard rates apply after yr 1. Taxes, fees and surcharges (broadcast surcharge up to $22.20/mo) extra and subject to change during and after the term; installation/network activation, equipment and additional services are extra. General Terms: TV: TV equipment required, charges may apply. Channel and HD programming availability based on level of service and location. Account credentials may be required to stream some TV content online. Services subject to all applicable service terms and conditions, subject to change. Services not available in all areas. Restrictions apply. Enter your address to determine availability. ©2023 Charter Communications.
“Limited time offer; subject to change; valid to qualified residential customers who have not subscribed to any services within the previous 30 days and have no outstanding obligations to Charter. Services are subject to all applicable service terms and conditions, subject to change. Services not available in all areas. Restrictions apply. INTERNET & ADVANCED WIFI: Standard rates for Internet and Advanced WiFi apply after yr 1. Standard rates apply for Internet, WiFi, and Mobile if Mobile line is not activated within 30 days and maintained through the promo period. Taxes and fees are extra in select states. Equipment may be extra; installation and additional services are extra. Speed based on wired connection. Actual speeds may vary. SPECTRUM MOBILE: Service not available in all areas. Spectrum Internet and Auto Pay required. Other restrictions apply. UNLIMITED: Standard rates apply after yr 1. Smartwatch does not qualify as a line. Reduced speeds after 20 GB of usage per line. UNLIMITED PLUS: Customer opt-in to Mobile Unlimited Plus will be required to pay additional $10 monthly rate for that service. Smartwatch does not qualify as a line. Reduced speeds after 30 GB of usage per line. To access 5G, 5G compatible phone and 5G service required. Not all 5G capable phones compatible with all 5G service. Speeds may vary. ©2023 Charter Communications.
”
By the Gig: $14 advanced monthly charge for each line of service. Each line gets one gigabyte (GB) of data that can be shared among all By the Gig lines on the same account. If all By the Gig lines on the account collectively exceed the initial 1 GB allocated to each line, an additional GB of shared data is automatically added to the account and you’ll pay an additional $14.00 per GB, whether you use the entire gigabyte or not. After 5 GB per line, you will experience reduced speeds for the rest of the bill cycle. ©2023 Charter Communications.
Offer valid for new customers adding lines or for current mobile customers adding Unlimited lines to existing service. Unlimited: Reduced speeds after 20 GB of usage per line. Unlimited Plus: Reduced speeds after 30 GB of usage per line. ©2023 Charter Communications.
Advanced WiFi and compatible equipment required. ©2023 Charter Communications.
To access 5G, 5G compatible phone and 5G service required. Not all 5G capable phones compatible with all 5G service. Speeds may vary. ©2023 Charter Communications.
© 2017 BCS Offers are valid for a limited time only, to qualifying residential customers who have not suBCSribed to applicable services within the previous 30 days and have no outstanding obligation to Charter. Standard rates apply after promotion. TV equipment required & is extra; Charter Internet modem is required & included in price; Phone taxes, fees, & surcharges are included in price; other equipment, install, taxes, fees & surcharges may apply. Credit approval, prepayment or major credit card may be required. Services are subject to all applicable service terms & conditions, which are subject to change. Trademarks belong to their respective owners. Services not available in all areas. Restrictions apply.
Charter Spectrum services not yet available in all areas, please contact us to determine availability.
To qualify for the Contract Buyout Program, a customer must order and install a combination of qualifying Video and Internet and / or Voice services; offers not available in all areas. Spectrum’s Mobile Services are not eligible for the buyout program. Offer available to qualifying customers only who have no outstanding obligations to Charter. Payment amount will be determined by the Early Termination Fee on the final bill from the previous provider, not to exceed $500. For Contract Buyout qualifications, go to Spectrum.com/buyout. ©2023 Charter Communications.
EARLY TERMINATION FEE OF $20/MO. FOR EACH MONTH REMAINING ON AGMT., EQUIPMENT NON-RETURN & ADD’L FEES APPLY. New approved residential customers only (equipment lease req’d). Credit card req’d (except MA & PA). Different offers may apply for eligible multi-dwelling unit and telco customers.
ALL INCLUDED PACKAGE: Available only in the U.S. (excludes Puerto Rico and U.S.V.I.). Pricing: ENTERTAINMENT $64.99/mo.; CHOICE $84.99/mo.; ULTIMATE $109.99/mo.; PREMIER $154.99/mo.; MÁS LATINO $54.99/mo.; ÓPTIMO MÁS $74.99/mo.; MAS ULTRA $84.99/mo.; LO MÁXIMO $154.99/mo. for two years. After 2 years, then month to month at then current prevailing prices unless cancelled. Additional Fees & Taxes: Price excludes Advanced Receiver Service Fee of $15/mo. (which is extra and applies to all packages) and Regional Sports Fee of up to $13.99/mo. (which is extra & applies to CHOICE and/or MÁS ULTRA and higher Pkgs.), applicable use tax expense surcharge on retail value of installation, custom installation charges, equipment upgrades/add-ons, and certain other add’l fees & chrgs. See http://www.directv.com/directv-fees for additional information. $10/MO. AUTOPAY AND PAPERLESS BILL DISCOUNT: Must enroll in autopay & paperless bill within 30 days of TV activation to receive bill credit starting in 1-3 bill cycles (pay $10 more/mo. until discount begins). Must maintain autopay/paperless bill and valid email address to continue credits.
DIRECTV SVC TERMS: Subject to Equipment Lease & Customer Agreements. All offers, packages, programming, promotions, features, terms, restrictions and conditions and all prices and fees not included in price guarantee are subject to change without notice. Package, Advanced Receiver Service Fee, Regional Sports Fee (varies by zip code) and equipment fees for TV connections are included in two-year price guarantee. Taxes, surcharges, add-on programming (including premium channels), protection plan, transactional fees, and Federal Cost Recovery Fee are not included in two-year price guarantee. Some offers may not be available through all channels and in select areas. Different offers may apply for eligible multi-dwelling unit. Visit www.directv.com/legal/ or call for details.
Offer ends 4/5/23. Customer must order a new DIRECTV Satellite package (min. $64.99/mo. for 24 mos. Autopay and Paperless Bill req’d.) Must select offer at point of sale through the dedicated website, for new residential customers in the U.S. (excludes Puerto Rico and U.S.V.I.). Pricing for two years. After 2 years, then month to month at then current prevailing prices unless cancelled. Additional Fees & Taxes: Price excludes Advanced Receiver Service Fee of $15/mo. (which is extra and applies to all packages) and Regional Sports Fee of up to $13.99/mo. (which is extra & applies to CHOICE and/or MÁS ULTRA and higher Pkgs.). Residents of select multi-dwelling units are not eligible for these offers. Within 6 weeks of activation of qualified service, eligible customers will be sent a Reward Notification email with instructions for claiming the reward on the DIRECTV Reward Center www.directv-rewardcenter.com. To qualify for a either Switcher Visa Reward Card, Customer must submit a bill from one of the eligible providers dated within past 6 months that reflects matching customer last name and/or address. Reward must be claimed by the date noted in the email (75 days from the date email was sent). If customer’s email returns as undeliverable, a letter will be mailed via USPS 3rd class mail. Reward invitations expires if not claimed by the date noted in Reward Notification. Customers can track their reward status anytime via the DIRECTV Reward Tracker, which is located on the DIRECTV Reward Center www.directv-rewardcenter.com. Allow three (3) weeks after receipt and verification of customer’s claim for delivery card. DIRECTV is not responsible for late, lost or misdirected card in mail. Not valid for purchase by groups, clubs, businesses or organizations. Void where prohibited, licensed, taxed or restricted. LIMIT ONE $300 OR $200- SWITCHER VISA REWARD CARD OFFER PER DIRECTV ACCOUNT. May not be combined with other promotional offers on same services. Must maintain service from installation date and through reward fulfillment to remain eligible for all offers. Card expires at month-end 6 months after issuance. For Cardholder Agreement, go to www.directv-rewardcenter.com. The DIRECTV Visa Reward Card is issued by The Bancorp Bank N.A. pursuant to a license from Visa U.S.A. Inc. and can be used everywhere Visa debit cards are accepted in the United States, the District of Columbia, US Virgin Islands, and Puerto Rico. No cash access. The Bancorp Bank N.A.; Member FDIC. The Bancorp Bank N.A. does not endorse or sponsor and is not affiliated in any way with any product or service offered by DIRECTV.
PREMIUM NETWORKS OFFER FOR ENTERTAINMENT, CHOICE, ULTIMATE AND PREMIER PACKAGES: First 3 mos. of HBO Max™, Cinemax®, SHOWTIME®, STARZ®, and MGM+™ are included with ENTERTAINMENT, CHOICE and ULTIMATE Packages. Customers selecting PREMIER package only receive MGM+ for first 3 mos. Auto-renews at the then-prevailing rates (currently $14.99/mo. for HBO Max™, $10.99/mo. each for Cinemax®, SHOWTIME® and STARZ® and $5.99/mo. for MGM+™), until you cancel by logging into your account at directv.com/signin or calling 844.916.0673. Requires account to stay in good standing. If you cancel your service, you will no longer be eligible for this offer. Offer subject to change & may be modified or discontinued at any time without notice.
HBO Max™: Access HBO Max™ through HBO Max™ app or hbomax.com with your DIRECTV log-in credentials.Visit directv.com to verify/create your account. Use of HBO Max™ is subject to its own terms and conditions, see hbomax.com/terms-of-use for details. Programming and content subj. to change. Upon cancellation of your video service you may lose access to HBO Max™. Limits: Access to one HBO Max™ account per DIRECTV account holder. May not be stackable w/other offers, credits or discounts. To learn more, visit directv.com/hbomax. HBO MAX™ is used under license. If you maintain a qualifying AT&T service that includes HBO Max™ access, you will continue to receive HBO channels and HBO On Demand on your DIRECTV service with your HBO Max™ account at no extra charge. Cinemax and related channels and service marks are the property of Home Box Office, Inc.
SHOWTIME and related marks are trademarks of Showtime Networks Inc., a Paramount Company.
Starz and related channels and service marks are the property of Starz Entertainment, LLC. Visit starz.com for airdates/times.
MGM+™ is a trademark of Metro-Goldwyn-Mayer Lion Corp.
©2023 DIRECTV. DIRECTV and all other DIRECTV marks are trademarks of DIRECTV, LLC. All other marks are the property of their respective owners.
Frontier Communications Corporation is committed to maintaining the integrity of all our telecommunications systems. To achieve these goals, we observe and enforce the following Terms and Conditions:
Frontier policies | Frontier tariff information
*No longer offered.
**Not available in all areas.
***Effective May 1, 2017, Frontier updated the applicable Residential Internet Service Terms and Conditions and the Residential VoIP and Digital Voice Terms of Service and combined the service terms for both products into one document.
****Frontier has updated the applicable FiOS TV Terms and Conditions in all six states where it offers and combined these terms with the Vantage™ TV by Frontier service conditions.
The FiOS® marks are owned by Verizon Trademark Services LLC and used under license.
Maximum wireless transmission rates are the physical rates derived from IEEE Standard 802.11 specifications. Range, coverage, and maximum quantity of connected devices are based on test results under normal usage conditions. Actual wireless data throughput, wireless coverage, and quantity of connected devices are not guaranteed. Use of Wi-Fi 6E, and features including OFDMA, 1024-QAM, and HE160 requires clients to also support the corresponding features.
INTERNET PRICE OFFERS: Subject to change and may be discontinued at any time. Internet 100 ($55/mo) for 12 months for new AT&T Internet customers. After 12 mos, then prevailing rate applies unless canceled before the end of 12 months. Internet 300/500/1000 for new AT&T Fiber customers. Autopay & Paperless Bill Discount: Discount off the monthly rate when account is active & enrolled in both. Pay full plan cost until discount starts w/in 2 bill cycles. Must maintain autopay/paperless bill and valid email address to continue discount. Taxes & Fees: Up to $99 installation fee may apply, plus tax where applicable. Monthly cost recovery surcharges which are not government-required apply in TX, OH and NV. Taxes also apply. For one time AT&T transactional fees, see http://www.att.com/fees for details. Credit restrictions apply. Pricing subject to change. Subj. to Internet Terms of Service at att.com/internet-terms.
Offers may not be combined with other promotional offers on the same services and may be modified or discontinued at any time without notice. Other conditions apply to all offers.
†Internet speed claims represent maximum network service capability speeds & based on wired connection to gateway. Actual customer speeds may vary and are not guaranteed. For more info, go to www.att.com/speed101.
Offers may not be combined with certain other promotional offers on the same services and may be modified or discontinued at any time without notice. Other conditions apply to all offers.
*Price after $5/mo autopay & paperless bill discount (w/in 2 bills). Monthly State Cost Recovery Charge in TX, OH, NV applies. One time install chrg may apply. Ltd. avail/areas.
****Avail. Internet 300, 500 and Internet 1000; guards against known threats only; compatible Gateway and Smart Home Manager app required; security features must be enabled; protects devices connected via Wi-Fi or ethernet.
Limited availability. May not be available in your area. Call or go to att.com/internet to see if you qualify.
††Internet speed claims represent maximum network service capability speeds & based on wired connection to gateway. 1GIG speeds require the latest router & recommended setup. Actual customer speeds may and are not guaranteed. For more information, go to www.att.com/speed101.
^Based on combined upload and download capacity of AT&T Fiber starting, mid and high-speed tiers to comparable speed tiers of Xfinity, Spectrum and Cox.
Phone Unlimited North America
Phone Unlimited North America: $24.99/mo for 12 mos. plus taxes. For new residential customers when bundled with a minimum of 2 other qualifying AT&T services (DIRECTV or U-verse TV, Internet or postpaid AT&T wireless service). Must maintain all bundled services to receive advertised pricing. If a qualifying service is canceled, then prevailing standard monthly rate applies (currently $34.99/mo. for Phone Unlimited North America). Includes unlimited nationwide calling within the U.S., plus calls to Canada, Mexico and U.S. Territories; otherwise, per minute rates apply. An additional per minute rate applies to international calls terminating on mobile phones.
AT&T PHONE service is provided over an Internet Protocol connection and powered by electricity in your home. Unless you provide any necessary backup battery power, AT&T Phone service including 911 dialing, will not function during a power outage. Pricing excludes taxes, additional fees and other charges, including a monthly Administrative Fee, Regulatory Cost Recovery Charge. AT&T Phone service requires AT&T Internet and cannot be retained as a standalone product. See https://www.att.com/legal/terms.voiceandUverseTVFeeSchedule.html for more details.
A note about pricing
Offers expire 03/27/23 and are available to residential customers in Cox service areas. Prices exclude taxes, surcharges, usage-based charges, certain equipment, and other fees or charges, which are subject to change. If your package includes internet, promotional period runs from first installation of Internet service, even if you change speeds. After promotional periods, regular rates apply. Pricing, packages, and policies are subject to change. Other restrictions may apply. “No annual contract” means no minimum term period requirement and no early termination fees. A credit check and/or deposit may be required. May not be combined with other offers or discounts. Advertised rate and taxes vary by service location. Not all services available everywhere.
‡Next-day delivery
Limited availability and delivery area. Available to customers in pre-wired residences placing orders for Cox Internet, TV and Voice services. Orders must be placed by 1PM local time Monday-Friday. Easy Connect only; additional fee may apply for technician visit after failed self-installation. Offer excludes Homelife installation.
*30-day money-back guarantee
See 30-Day Money-Back Guarantee terms and conditions.
**About making changes to your plan
Additional services can be added at then-current regular rates. Rates and discounts subject to change when adjusting or removing services or equipment.
About speeds
1Based on Cox’s analysis of Ookla Speedtest Intelligence data for median download speeds Q3 2022 in Cox serviceable areas. Reliable speeds analysis based on comparison of the rate at which a minimum of 25 Mbps download and 3 Mbps.
2Based On Cox Gigablast download speeds of up to 1 Gbps delivered over a broadband network compared to average download speeds delivered over a 5G connection. Individual results may vary.
3Based on Cox’s analysis of Ookla Speedtest Intelligence data during Q3 2022 in Cox serviceable areas. Analysis based on comparison of the rate at which a minimum of 25 Mbps download and 3 Mbps upload speeds are delivered during peak hours of 7 p.m. – 11 p.m., Monday – Friday.
4Based on Cox’s analysis of Ookla Speedtest Intelligence data during Q3 2022 in Cox serviceable areas. Analysis based on comparison of the rate at which a minimum of 25 Mbps download and 3 Mbps upload speeds are delivered.
About our terms and policies
All services and plans are subject to the Cox Residential Customer Service Agreement (including mandatory arbitration provisions), Acceptable Use Policy (including Cox’s right to terminate service for abuse of network), and other policies. See Annual Notice Information for related information and your privacy rights as a Cox customer. For all Cox Communication policies regarding our services and business practices visit cox.com/policies.
About internet service
Use of a Cox-approved DOCSIS 3.0 or higher cable modem is required for internet service. (Gigablast and Ultimate service require 3.1). WiFi equipment meeting the 802.11ac standard is required for optimal wireless Ultimate and Gigablast performance. Internet delivered through Cox’s hybrid fiber-coax network. For current download/upload speeds for all Cox Internet tiers, visit the Speeds and Data Plans page. Uninterrupted or error-free internet service, or the speed of your service, is not guaranteed. Actual speeds may vary based on type of equipment used, environmental and structural conditions in your home, number of users and other factors. Maximum available speeds may vary depending on service area. For more information on Cox Internet, see Cox Internet Service Disclosures.
About data
All Cox Internet plans include 1.25 TB (1280 GB) per month of data usage. Additional Data Plans can be added for an additional monthly charge. Excess usage is $10 per additional 50 GB block. Unused data does not roll over. For more details on data plans and data usage, see cox.com/dataspeedplans and cox.com/datausage.
About Cox TV
See Contour TV service details. See also Contour TV Purchased Content details. All streaming video usage counts towards Cox data plans.
Channel counts
Channel Counts do not include Standard Definition duplicates and include 50 channels of Music Choice.
Homelife eligibility
Offer includes new Cox Homelife Automation service plan and is available to residential customers with current subscription to one or more of Cox video, Internet and/or phone service in select Cox service areas.
Alarm licenses
Cox Homelife Service provided by Cox Advanced Services: Arizona, LLC – Alarm Lic. #18141-0 & ROC Lic. #310876; Arkansas, LLC – Lic. #E 2014 0026 & #CMPY.0002278; California, LLC – Alarm Lic. #7196 & Contractor’s Lic. #992992; Connecticut, LLC – N/A; Florida, LLC – Lic. #EF20001232; Georgia, LLC – License: Bryan David Melancon #LVU406595; Idaho, LLC – Lic. #024933; Iowa, LLC – Lic. #C121646 & #AC268; Louisiana, LLC – Lic. #F 2006; Nebraska, LLC – Lic. #26512; Nevada, LLC dba Cox Homelife – Lic. #78331; Ohio, LLC – Lic. #53-18-1671; Oklahoma, LLC – Lic. #2002; Rhode Island, LLC – Lic. #9314; Kansas, LLC – Topeka Lic. #109 & Wichita Lic. #2015-36492; Virginia, LLC – DCJS Lic. #11-7776 & DPOR Lic. # 2705164725
About Advanced Security
Requires Technicolor CGM4141 or Arris TG1682 Panoramic Wifi Gateway; Panoramic Wifi customers with other models may click here to upgrade device at no additional cost.
About Voice
See Cox Digital Telephone service details. See important Cox Digital Telephone Power Outage usage information.
CENTURYLINK INTERNET SERVICE (15 Mbps – 100 Mbps)
Customer speed experiences will vary, particularly when accessing the Internet wirelessly from various devices. Download speeds are via a wired connection. Internet speeds are not guaranteed due to conditions outside of network control, including customer location, devices, equipment, and access through a wired or wireless connection; see www.centurylink.com/InternetPolicy for more information.
Service and offer not available everywhere. Available to new qualifying, residential customers and current CenturyLink residential customers who qualify; contact CenturyLink for details. Limited time offer. Credit check, deposit or prepayment with a credit or debit card may be required. Rate applies to the fastest Internet speed CenturyLink offers at your home, capped at a maximum speed of up to 100 Mbps. Rate requires new Internet subscription and paperless billing. If paperless billing is cancelled or not activated in a timely manner, the then-current standard rate will apply. CenturyLink provided modem may be required for Internet; lease (up to $15/mo. fee; subject to increase, even with Price For Life) or one-time purchase option (up to $200 + tax). Self-installation, if available at customer’s location, may be selected. Tech installation fee (up to $125) may apply, if selected by customer or is required due to network technology at customer location. If install requires copper bury or aerial delivery, a one-time fee will apply ($300 for bury; $150 for aerial); fee could be higher after property assessment, but customer will be advised prior to install. Price for Life offer applies only to monthly service rates; does not apply to leased equipment rates or taxes, fees, and surcharges, all of which are not guaranteed and may increase during the time of your service. Month-to-month (referred to as “no contract”) service means no term commitment and may be cancelled at any time without an early termination fee but customer must accept High-Speed Internet Subscriber Agreement prior to using service (see www.centurylink.com/eula). Plan cannot be combined with other promotions. When cancelling service on any day other than the last day of your billing cycle, all monthly rates, fees, and taxes, will apply in full and payments received for unused service will not be refunded or credited to account. Customer must remain in good standing and offer terminates if customer changes their account in any manner, including change of address (even if plan is available), change to service, and service suspension (Vacation Program) or disconnection. Additional restrictions may apply. CenturyLink may change, cancel, or substitute offers and services, or vary them by service area, at its sole discretion without notice. All products and services listed are governed by tariffs, terms of service, or terms and conditions posted at www.centurylink.com/terms. See www.centurylink.com/feesandtaxes for applicable taxes, fees and surcharges. Prepayment: If offer requires monthly prepayment, service will begin on the date your order is completed and full payment is processed through your choice of debit card, credit card, or other prepay service available with your subscription. Each month following, a recurring e-commerce transaction for your service will be processed as service automatically renews monthly until cancelled by customer. When cancelling service on any day other than the last day of your billing cycle, all monthly rates, fees, and taxes, will apply in full and payments received for unused service will not be refunded or credited to account. To cancel, customer must log-in to account portal and click cancel to place the request. Secure WiFi: If your modem includes the Secure WiFi feature, it should begin working within 72 hours of activating as long as you fully install it and leave it plugged in. Altering modem settings may disable Secure WiFi, as will Internet connection issues. If you are unsure whether Secure WiFi is working, contact us.
CENTURYLINK FIBER GIGABIT:
Customer speed experiences will vary, particularly when accessing the Internet wirelessly from various devices. Maximum download/upload speeds are up to 940 megabits per second via a wired connection due to overhead capacity reserved to deliver the data. Internet speeds are not guaranteed due to conditions outside of network control, including customer location, devices, equipment, and access through a wired or wireless connection; see www.centurylink.com/InternetPolicy for more information.
Service and offer are not available everywhere. Available to new qualifying, residential customers and current CenturyLink residential customers who qualify, contact CenturyLink for details. Limited time offer. Credit check, deposit or prepayment with a credit or debit card may be required. Rate requires new Internet subscription and paperless billing. If paperless billing is cancelled or not activated in a timely manner, the then-current standard rate will apply. Month-to-month (referred to as “no contract”) service means no term commitment and may be cancelled at any time without an early termination fee but customer must accept High-Speed Internet Subscriber Agreement prior to using service (see www.centurylink.com/eula). When cancelling service on any day other than the last day of your billing cycle, all monthly rates, fees, and taxes, will apply in full and payments received for unused service will not be refunded or credited to account. Plan cannot be combined with other promotions. Additional restrictions may apply. CenturyLink may change, cancel, or substitute offers and services, or vary them by service area, at its sole discretion without notice. All products and services listed are governed by tariffs, terms of service, or terms and conditions posted at www.centurylink.com/terms. See www.centurylink.com/feesandtaxes for applicable taxes, fees and surcharges. Modem and Install Offer: Limited time offer is available to new, residential CenturyLink customers who sign up for a new, qualifying Fiber Gigabit Internet plan. Limit one offer per household during a 12-month period. Offer may not be transferable or stackable with certain promotions. CenturyLink may change or cancel offer at its sole discretion without notice. Additional restrictions apply. Modem: One modem will be provided at no charge. Equipment provided on a one-time basis (no exchanges, upgrades, substitutions, or replacements) and at CenturyLink’s discretion. High-Speed Internet Subscriber Agreement Equipment Return policy applies. Installation: If customer completes sign-up through centurylink.com, offer will also include professional installation at resident’s eligible location. Technician will provide the modem at the time of installation. Prepayment: If offer requires monthly prepayment, service will begin on the date your order is completed and full payment is processed through your choice of debit card, credit card, or other prepay service available with your subscription. Each month following, a recurring e-commerce transaction for your service will be processed as service automatically renews monthly until cancelled by customer. When cancelling service on any day other than the last day of your billing cycle, all monthly rates, fees, and taxes, will apply in full and payments received for unused service will not be refunded or credited to account. To cancel, customer must log-in to account portal and click cancel to place the request. Secure WiFi: If your modem includes the Secure WiFi feature, it should begin working within 72 hours of activating as long as you fully install it and leave it plugged in. Altering modem settings may disable Secure WiFi, as will Internet connection issues. If you are unsure whether Secure WiFi is working, contact us. Restrictions apply
DOUBLE PLAY: Price for Life Internet (15 Mbps – 100 Mbps & Fiber Gigabit) and Unlimited Home Phone
*The CTL Fees are Facility Relocation Cost Recovery Fee, Property Tax Recovery Fee, and Federal Regulatory Recovery Fee. These are neither taxes nor required by law but set by CenturyLink and may change. For information about taxes, fees, and surcharges, visit www.centurylink.com/feesandtaxes.
Customer speed experiences will vary, particularly when accessing the Internet wirelessly from various devices. Download speeds are via a wired connection (for Fiber Gigabit, up to 940 megabits per second). Internet speeds are not guaranteed due to conditions outside of network control, including customer location, devices, equipment, and access through a wired or wireless connection; see www.centurylink.com/InternetPolicy for more information.
Service and offer are not available everywhere. Limited time offer. Available to new qualifying, residential customers and current CenturyLink residential customers who qualify, contact CenturyLink for details. Credit check, deposit or prepayment with a credit or debit card may be required. CenturyLink provided modem may be required for Internet; lease (up to $15/mo. fee + tax) or one-time purchase option (up to $200 + tax). Self-installation, if available at customer’s location, may be selected. Tech installation fee (up to $125) may apply, if selected by customer or is required due to network technology at customer location. Price for Life offer applies only to monthly service rates; does not apply to leased equipment rates or taxes, fees, and surcharges, all of which are not guaranteed and may increase during the time of your service. Month-to-month (referred to as “no contract”) service means no term commitment and may be cancelled at any time without an early termination fee but customer must accept High-Speed Internet Subscriber Agreement prior to using service (see www.centurylink.com/eula). When cancelling service on any day other than the last day of your billing cycle, all monthly rates, fees, and taxes, will apply in full and payments received for unused service will not be refunded or credited to account. Plan cannot be combined with other promotions. Customer must remain in good standing and offer terminates if customer changes their account in any manner, including change of address (even if plan is available), change to service, and service suspension (Vacation Program) or disconnection. Additional restrictions may apply. CenturyLink may change, cancel, or substitute offers and services, or vary them by service area, at its sole discretion without notice. All products and services listed are governed by tariffs, terms of service, or terms and conditions posted at www.centurylink.com/terms. Unlimited Home Phone: Service applies to 1 residential phone line with direct-dial, local and nationwide long distance voice calling from home phone, including Alaska, Puerto Rico, Guam, and U.S. Virgin Islands; excludes commercial use, call center, data and facsimile services (each may be billed at $0.10/minute), conference lines, directory and operator assistance, chat lines, pay-per-call, calling card use, or multi-housing units. Usage will be monitored for compliance and service may be suspended/terminated for noncompliance. If usage consistently exceeds 5,000 minutes/mo., customer may be moved to another plan. International calling billed separately. Prepayment: If offer requires monthly prepayment, service will begin on the date your order is completed and full payment is processed through your choice of debit card, credit card, or other prepay service available with your subscription. Each month following, a recurring e-commerce transaction for your service will be processed as service automatically renews monthly until cancelled by customer. When cancelling service on any day other than the last day of your billing cycle, all monthly rates, fees, and taxes, will apply in full and payments received for unused service will not be refunded or credited to account. To cancel, customer must log-in to account portal and click cancel to place the request. Secure WiFi: If your modem includes the Secure WiFi feature, it should begin working within 72 hours of activating as long as you fully install it and leave it plugged in. Altering modem settings may disable Secure WiFi, as will Internet connection issues. If you are unsure whether Secure WiFi is working, contact us.
HOME PHONE WITH UNLIMITED NATIONWIDE CALLING:
*The CTL Fees are Facility Relocation Cost Recovery Fee, Property Tax Recovery Fee, and Federal Regulatory Recovery Fee. These are neither taxes nor required by law but set by CenturyLink and may change. For information about taxes, fees, and surcharges, visit www.centurylink.com/feesandtaxes.
Service is not available everywhere. Available to qualifying residential customers only. Monthly service rates, leased equipment rates, and taxes, fees, and surcharges, are subject to change and, if any changes are made to existing CenturyLink accounts in any manner, all prior discounts will be void. CenturyLink may change, cancel, or substitute offers and services, or vary them by service area, at its sole discretion without notice. All products and services listed are governed by tariffs, terms of service, or terms and conditions posted at www.centurylink.com/terms. Additional restrictions may apply. Service applies to one residential phone line with direct-dial, local and nationwide long-distance voice calling from home phone, including Alaska, Puerto Rico, Guam, and U.S. Virgin Islands; excludes commercial use, call center, data and facsimile services (including dial-up Internet connections, data services, and facsimile; each may be billed at $0.10 per minute), conference lines, directory and operator assistance, chat lines, pay-per-call, calling card use, or multi-housing units. Usage will be monitored for compliance and service may be suspended/terminated for non-compliance. If usage consistently exceeds 5,000 minutes/mo., customer may be moved to another plan. International calling billed separately.
DIRECTV
ALL INCLUDED PACKAGE: Ends 10/3/2020. Available only in the U.S. (excludes Puerto Rico and U.S.V.I.). 1st & 2nd year Pricing:$64.99/mo for ENTERTAINMENT All Included; $69.99/mo for CHOICE All Included; $79.99/mo for XTRA All Included; $84.99/mo for ULTIMATE All Included; $134.99/mo for PREMIER All Included for first 12 mos. only. After 12 mos. or loss of eligibility, then prevailing rate applies (currently $97/mo for ENTERTAINMENT All Included; $115/mo for CHOICE All Included; $131/mo for XTRA All Included; $142/mo for ULTIMATE All Included; $197/mo for PREMIER All Included), unless cancelled or changed prior to end of the promo period. Pricing subject to change. 24-mo. Bundle Discount: Price includes an additional $5/mo. credit for 24 months with XTRA All Included or above when bundled with qualifying CenturyLink service(s) and combined billing. Both svcs must remain active & in good standing to continue receiving bundle discount. After 24 mos. or loss of eligibility, then-prevailing rate for base pkg. applies unless canceled or changed by customer prior to end of the promotional period. Includes: All Included TV Pkg, monthly service & equipment fees for one Genie HD DVR, and standard pro installation. Additional Fees: Price excludes Regional Sports Fee of up to $9.99/mo. (which is extra & applies to CHOICE and/or MÁS ULTRA and higher Pkgs.), applicable use tax expense surcharge on retail value of installation, custom installation, equipment upgrades/add-ons (min. $99 one-time & $7/mo. monthly fees for each extra receiver/DIRECTV Ready TV/Device), and certain other add’l fees & charges. Different offers may apply for eligible multi-dwelling unit customers.
DIRECTV SVC TERMS: Subject to Equipment Lease & Customer Agreements. Must maintain a min. base TV pkg of $29.99/mo. Programming, pricing, terms and conditions subject to change at any time. Some offers may not be available through all channels and in select areas. Visit directv.com/legal or call for details.
CENTURYLINK OFFERServices and bundle discount offer may not be available everywhere. Residential customers only. Qualifying services required and contract may apply. Additional restrictions apply. Contact CenturyLink for details. The name CenturyLink and the pathways logo are trademarks of CenturyLink.
GENIE HD DVR UPGRADE OFFER: Includes instant rebates on one Genie HD DVR and up to three Genie Minis. Req’s CHOICE Pkg or above; ÓPTIMO MÁS Pkg or above; or any int’l service bundle w/PREFERRED CHOICE Pkg. $99 fee applies for Wireless Genie Mini (model C41W) upgrade. Whole-Home HD DVR functionality req’s an HD DVR connected to one television and a Genie Mini, H25 HD Receiver(s) or a DIRECTV Ready TV/Device in each additional room. Limit of three remote viewings per HD DVR at a time. Visit directv.com/genie for complete details.
INSTALLATION: Standard professional installation included in up to four rooms only. Custom installation extra. Applicable use tac adjustment may apply on the retail value of installation.
DIRECTV App & Mobile DVR: Available only in the US. (excl Puerto Rico and U.S.V.I.). Req’s compatible device. Live streaming channels based on your TV pkg & location. Not all channels available to stream out of home. To watch recorded shows on the go, must download to mobile device using Genie HD DVR model HR 44 or higher connected to home WiFi network. Rewind and fast-forward may not work. Limits: Mature, music, pay-per-view and some On Demand content is not available for downloading. 5 shows on 5 devices at once. All functions and programming subject to change at any time.
LOCALS: Eligibility for local channels based on service address. Not all networks available in all markets.
HD: HD television required. Number of HD channels based on TV Plan.
Programming, pricing, promotions, restrictions & terms subject to change & may be modified, discontinued or terminated at any time without notice.
Offers may not be combined with other promotional offers on the same services and may be modified or discontinued at any time without notice. Other conditions apply to all offers.
©2020 AT&T Intellectual Property. All Rights Reserved. AT&T, Globe logo, DIRECTV, and all other DIRECTV marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
©2020 InternetServicePartners. All Rights Reserved. The name CenturyLink and the pathways logo are trademarks of CenturyLink.
ALL UNLIMITED PLANS: All AT&T wireless services subject to terms and conditions in the Consumer Service Agreement (att.com/csa). Other Non-Phone Device Monthly Charges: $20 per tablet, $20 per camera; $10 per wearable. If no phone line, first standalone non-phone device will be billed at phone single line pricing. Advertised monthly price includes monthly plan charge for talk, text and data & monthly per-line phone access charge for access to such services. OTHER RESTRICTIONS & FEES: Activation/upgrade fee per line (up to $45) & deposit may apply. AUTOPAY & PAPERLESS BILL DISCOUNT: Monthly discount off plan charge ($10 per phone line) when account active & enrolled in both. Discount starts w/in 2 bill cycles. Credit card may be required (except for MA, PA and ND). Pay full plan cost until discount starts. UNLIMITED DATA: For use in the United States (the “Domestic Coverage Area” or “DCA”), Mexico and Canada. 2G off-net data speeds may apply. All AT&T service is subject to AT&T network management policies. See att.com/broadbandinfo for details. UNLIMITED TALK: Phones only. Includes calls w/in and between DCA, Mexico & Canada. You may be charged for calls to special or premium service numbers and calls to other countries For rates, see att.com/intlcalling. UNLIMITED TEXT: Compatible phone and rate plan required. Includes unlimited messages up to 1MB in size within and from DCA, Mexico and Canada. For texting to other countries, see att.com/text2world. Messages sent through applications may incur data or other charges. Advanced Messaging: Not available for use in Mexico and Canada. Other restrictions apply & can be found at att.com/advancedmessaging. 5G SERVICE: Requires a compatible 5G device. 5G service is not available everywhere. See att.com/5Gforyou for details. LIMITS: Max 10 devices on Unlimited Your Way plan group. These plans may not be eligible for additional discounts, including but not limited to Signature discounts. AT&T employees & retirees may not be eligible for certain benefits, offers, and discounts associated with these plans.
ADDITIONAL MONTHLY FEES & TAXES: Apply per line & include Regulatory Cost Recovery Fee (up to $1.50), Administrative Fee ($1.99) & other fees which are not government-required surcharges as well as taxes. Additional one-time fees may apply. See att.com/mobilityfees for more details.
AT&T UNLIMITED STARTER® PLAN: Phones only. DATA RESTRICTIONS: For all data usage, AT&T may temporarily slow data speeds if the network is busy. VIDEO STREAMING: Plan is not eligible for Stream Saver. For content we can identify as video, wireless speed will be slowed to 1.5Mbps which may affect video download. Streaming video is typically limited at Standard Definition, regardless of the network the device is on (for example 4G LTE). Streaming/video resolution vary, are affected by other factors and restrictions apply. ActiveArmorSM mobile security: Compatible device required. You must download the AT&T ActiveArmor app and accept its terms and conditions for full App functionality. May not detect all threats. May inadvertently block wanted calls; settings can be adjusted in the App. Details at https://www.att.com/activearmor. MOBILE HOTSPOT: Requires compatible device. Includes up to 3GB per line per month. After 3GB, mobile hotspot speed slowed to max of 128Kbps for the rest of bill cycle. After this, mobile hotspot usage will be impacted and not fully functional.
AT&T UNLIMITED EXTRA® PLAN: Phones only. DATA RESTRICTIONS: 50 GB of Premium Data. After 50GB of data usage on a line in a bill cycle, for the remainder of the cycle AT&T may slow data speeds on that line when the network is busy. VIDEO STREAMING: Plan is not eligible for Stream Saver. For content we can identify as video, wireless speed will be slowed to 1.5Mbps which may affect video download. Streaming video speed is typically limited at Standard Definition, regardless of the network the device is on (for example 4G LTE). Streaming/video resolution vary, are affected by other factors and restrictions apply. ActiveArmor℠ advanced mobile security: Compatible device required. You must download the AT&T ActiveArmor app and accept its terms and conditions for full App functionality. May not detect all threats. May inadvertently block wanted calls; settings can be adjusted in the App. Identity Monitoring: May not detect all compromises or leaks of your personal data Public Wi-fi Protection: Requires setup; the feature is automatically enabled when your device joins a public (unencrypted) Wi-Fi network unless an alternate VPN service is active. Does not work when using certain video streaming apps or Wi-Fi calling on certain devices. Does not work while roaming internationally. Details at https://www.att.com/activearmor. MOBILE HOTSPOT: Requires compatible device. Includes up to 15GB per line per month. After 15GB, mobile hotspot speed slowed to max of 128Kbps for the rest of bill cycle. After this, mobile hotspot usage will be impacted and not fully functional.
AT&T UNLIMITED PREMIUM℠ PLAN: Phones only. VIDEO STREAMING: Plan avail. in select locations only. Includes Stream Saver feature which streams higher definition video in Standard Definition (max 1.5 Mbps) on compatible devices. Feature will not recognize all video content and may affect the speed of video downloads. To enjoy higher definition video when available, you can turn it off or back on at any time at att.com/myatt. Streaming/video resolution vary, are affected by other factors and restrictions apply. Details at att.com/streamsaver. ActiveArmorSM advanced mobile security Compatible device required. You must download the AT&T ActiveArmor app and accept its terms and conditions for full App functionality. May not detect all threats. May inadvertently block wanted calls; settings can be adjusted in the App. Identity Monitoring: May not detect all compromises or leaks of your personal data. Public Wi-fi Protection: Requires setup; the feature is automatically enabled when your device joins a public (unencrypted) Wi-Fi network unless an alternate VPN service is active. Does not work when using certain video streaming apps or Wi-Fi calling on certain devices. Does not work while roaming internationally. Details at https://www.att.com/activearmor .MOBILE HOTSPOT: Requires compatible device. Includes up to 50GB per line per month. After 50GB, mobile hotspot speed slowed to max of 128Kbps for the rest of bill cycle. After this, mobile hotspot data usage will be impacted and not fully functional.
ROAM LATIN AMERICA℠: Eligibility: Compatible smartphones only. Countries: For a list of included countries, go to att.com/roamlatam. Countries are subject to change without notice. Coverage and data speeds vary by country (may be at 3G speed) and may change without notice. Coverage not available in all areas. Stream Saver® applies to your international data usage if turned on. Details at att.com/streamsaver. Advanced mobile security: The following advanced mobile security features may not work while roaming in Latin America: Device Security, Breach Reports, Public Wi-Fi Protection (VPN & Wi-Fi Alerts), Identity Monitoring, Reverse Number Lookup. Unlimited Talk, Text and Data Usage: This feature allows you to use data in an included country, make calls between included countries and from included countries to the U.S. and any country included in International Day Pass (“IDP”), and send text messages in an included country without roaming charges. Calls made to included countries while in the U.S. are not included. Text messages received are rated as domestic. Unlimited text applies only to AT&T Short Messaging Service (SMS) and Multimedia Messaging Service (MMS) and not to other messaging services or applications like iMessage. Excessive Use/Abuse: This feature is intended for roaming use by residents with a primary place of use in the DCA during periods of travel to included countries only. Predominantly using your Unlimited Premium plan in one or more of the included countries may result in this feature being removed from your account. Incidental data usage: Apps on your device use data even when you may not be aware. Calls to non-IDP countries: Calls from included Latin America countries to countries not included in IDP will get International Long Distance (ILD) charges. For a list of IDP countries, go to att.com/globalcountries. Pay-per-use rates apply unless you add an ILD package to your device. Rates are subject to change without notice. For details, go to att.com/worldconnect. AT&T Passport®: For accounts with an active recurring Passport package, this feature will apply in included Latin America countries and will not reduce the Passport data allowance or trigger Passport calling charges. Pay-per-use rates: Apply when traveling in countries not included and/or when you have not added another international usage package. Service restrictions: International use aboard cruise ships and airlines is not included. LIMITS: Select devices only (sold separately). Max 10 devices/plan. AT&T Wireless Internet, select Wireless Home Phone devices, dedicated mobile hotspot devices, and select laptop air cards are not eligible for these plans. These plans may not be eligible for additional discounts, including but not limited to Signature discounts. AT&T employees & retirees may not be eligible for certain benefits, offers, and discounts associated with these plans. ADDITIONAL MONTHLY FEES & TAXES: Apply per line & include Regulatory Cost Recovery Fee (up to $1.50), Administrative Fee ($1.99) & other fees which are not government-required surcharges as well as taxes. Additional one-time fees may apply. See att.com/mobilityfees for more details.
TABLETS ADD-ON: AT&T wireless services, including data services, are subject to terms and conditions in Consumer Service Agreement (att.com/csa) and the Wireless Data Services (att.com/dcpp). Phone line required to add tablet device. Plan Pricing: $20/mo. If no phone line, first standalone non-phone device will be billed at phone single line pricing for Unlimited Starter Plan. Eligibility: Consumer only plan. DATA RESTRICTIONS: For all data usage, AT&T may temporarily slow data speeds if the network is busy. VIDEO STREAMING: Includes Stream Saver feature which streams higher definition video in Standard Definition (max 1.5 Mbps) on compatible devices. Feature will not recognize all video content and may affect the speed of video downloads. To enjoy higher definition video when available, you can turn it off or back on at any time at att.com/myatt. Streaming/video resolution vary, are affected by other factors and restrictions apply. Details at att.com/streamsaver. MOBILE HOTSPOT: 15GB mobile hotspot per line per month. After 15GB, mobile hotspot speed slowed to max of 128Kbps for the rest of bill cycle. After this, mobile hotspot data usage will be impacted and not fully functional. International Roaming: Monthly plan prices do not apply to data usage while roaming. If roaming outside the DCA, Mexico or Canada international data usage will be charged at pay-per-use rates, found at att.com/ppurates, unless an international data package is added. For available international options, go to att.com/global. Not all devices may be eligible for international roaming service.
AT&T CALLER ID: Requires compatible device. MOBILE HOTSPOT: Requires compatible device. Includes up to 40GB per line per month. After 40GB, mobile hotspot speed slowed to max of 128Kbps for the rest of bill cycle. After this, mobile hotspot data usagewill be impacted and not fully functional. UNLIMITED TALK: Phones only. Includes calls w/in and between DCA, Mexico & Canada. You may be charged for calls to special or premium service numbers and calls to other countries. For rates, see att.com/intlcalling. UNLIMITED TEXT: Compatible phone and rate plan required. Includes unlimited messages up to 1MB in size within and from DCA, Mexico and Canada. For texting to other countries, see att.com/text2world. Messages sent through applications may incur data or other charges. Advanced Messaging: Not available for use in Mexico and Canada. Other restrictions apply & can be found at att.com/advancedmessaging. LIMITS: Max 10 devices on Unlimited Your Way plan group. These plans may not be eligible for additional discounts, including but not limited to Signature discounts. AT&T employees & retirees may not be eligible for certain benefits, offers, and discounts associated with these plans. ADDITIONAL MONTHLY FEES & TAXES: Apply per line & include Regulatory Cost Recovery Fee (up to $1.50), Administrative Fee ($1.99) & other fees which are not government-required surcharges as well as taxes. Additional one-time fees may apply. See att.com/mobilityfees for more details. All offers, programming, promotions, pricing, terms, restrictions & conditions subject to change & may be modified, discontinued, or terminated at any time without notice.
MILITARY: Eligibility: Avail. to: (i) active U.S. military service personnel providing a valid military ID or current paystub; (ii) qualified U.S. military veterans providing either a Department of Defense Form DD214 indicating an honorable discharge, or a valid retired Military ID or current AMVETS membership card; and (iii) qualified spouses of active duty or deceased U.S. military service personnel providing a valid Department of Defense sponsorship card. Must provide proof of eligibility. Available only in select locations/channels. Customers accepting offer certify they are permitted to under applicable law. Eligibility is subject to annual recertifications for Military discount offers. Customers on certain offers may not be eligible. Other restr’s may apply. Credits/Discounts: Start w/in 3 bill cycles after service activation & eligibility confirmed. A one-time catch-up credit is applied for the time since customer met offer requirements, which does not change taxes. 25% off Wireless service discount Req’s qualifying AT&T Unlimited plan. Discount applied after the application of any available Autopay and paperless bill discount. Limits: No limits on the number of discounted lines on military wireless account. May not be stackable w/other offers, credits or discounts. AT&T reserves right to discontinue offer in select jurisdictions at any time in AT&T’s sole discretion. Offer not made as a solicitation of business from governmental agencies.
FIRST RESPONDER: Eligibility: Avail. to qualified active employees or volunteers of eligible state, local or private Primary First Responder agencies/entities (Law Enforcement, Fire, EMS, Emergency Management Agencies, and PSAP). Must provide proof of eligibility. Offer available only in select locations/channels. Customers accepting this offer certify they are permitted to under applicable law. Eligibility is subject to annual recertifications for First Responder offers. Customers on certain offers may not be eligible. Other restr’s may apply. Credits/Discounts: Start w/in 3 bill cycles after service activation & eligibility confirmed. A one-time catch-up credit is applied for the time since customer met offer requirements, which does not change taxes. 25% off Wireless service discount Req’s qualifying AT&T Unlimited plan. Discount applied after the application of any available Autopay and paperless bill discount. Limits: No limits on the number of discounted lines on first responder wireless account. May not be stackable w/other offers, credits or discounts. AT&T reserves right to discontinue offer in select jurisdictions at any time in AT&T’s sole discretion. Offer not made as a solicitation of business from governmental agencies.
NURSES/PHYSICIANS/ PHYSICIAN ASSISTANT: Eligibility: Avail. to qualified active: doctors (MD, OD), State Licensed/Certified Nurses (example: RN, LVN, LPN, ARPN, ARPN/Nurse Practitioner, CNS, CNM, CAN) and physician assistants (PA-C). Must provide proof of eligibility. Acceptable forms of verification must be in the doctor, nurse or physician assistant’s name, demonstrate eligible position and be one of the following: unexpired employee ID, recent paystub within last 30 days, employment letter within last 30 days, and/or state license/certification. Offer available only in select locations/channels. Customers accepting this offer certify they are permitted to under applicable law. Eligibility is subject to annual recertifications for doctor, nurses and physician assistant offers. Customers on certain offers may not be eligible. Other restr’s may apply. Credits/Discounts: Start w/in 3 bill cycles after service activation & eligibility confirmed. A one-time catch-up credit is applied for the time since customer met offer requirements, which does not change taxes. 25% off Wireless service discount Req’s qualifying AT&T Unlimited plan. Discount applied after the application of any available Autopay, and paperless bill discounts. Limits: No limits on the number of discounted lines on doctor, nurse and physician assistant wireless account. May not be stackable w/other offers, credits or discounts. AT&T reserves right to discontinue offer in select jurisdictions at any time in AT&T’s sole discretion. Offer not made as a solicitation of business from governmental agencies.
TEACHER: Eligibility: Avail. to Kindergarten through post-secondary teachers, professors, and instructors. Must provide proof of eligibility. Acceptable forms of verification must be in the teacher’s name, demonstrate eligible position and be one of the following: unexpired employee ID, paystub within last 30 days, employment letter within last 30 days, or state license/certification. Offer available only in select locations/channels. Customers accepting this offer certify they are permitted to under applicable law. Eligibility is subject to annual recertifications for teacher offers. Customers on certain offers may not be eligible. Other restr’s may apply. Credits/Discounts: Start w/in 3 bill cycles after service activation & eligibility confirmed. A one-time catch-up credit is applied for the time since customer met offer requirements, which does not change taxes. 25% off Wireless service discount Req’s qualifying AT&T Unlimited plan. Discount applied after the application of any available Autopay, and paperless bill discounts. Limits: No limits on the number of discounted lines on teacher wireless account. May not be stackable w/other offers, credits or discounts. AT&T reserves right to discontinue offer in select jurisdictions at any time in AT&T’s sole discretion. Offer not made as a solicitation of business from governmental agencies.
MiFi HotSpot Plan for Unlimited Your Way Account: All AT&T wireless services, including data services, are subject to terms and conditions in the Wireless Customer Agreement (att.com/wca) and the Wireless Data Services Agreement (att.com/dcpp or, for business customers, the applicable wireless service agreement). Eligibility: Available to consumer and business customers with an Unlimited Your Way account. Compatible device required, sold separately. Plan Pricing: $25/mo. Phone line required to add a non-phone device to an Unlimited Your Way account. If no phone line, first standalone non-phone device will be billed at phone single line pricing for Unlimited Starter plan. OTHER RESTRICTIONS & FEES: Activation/upgrade fee per line (up to $45) & deposit may apply. Data: 15GB/mo. for use in the United States (“Domestic Coverage Area” or “DCA”), Mexico and Canada. Data Overage: If you exceed the amount of data included in your plan during your billing period, additional data will automatically be provided in increments of 2GB for $10. Data allowances, including overages, must be used in billing period provided or will be forfeited. All AT&T service is subject to AT&T network management policies. See att.com/broadbandinfo for details. 5G SERVICE: Requires a compatible 5G device. 5G service is not available everywhere. See att.com/5Gforyou for details. International Roaming: Monthly plan prices do not apply to data usage while roaming. If roaming outside the DCA, international data usage will be charged at pay-per-use rates, found at att.com/ppurates, unless an international data package is added. For available international options, go to att.com/global. Not all devices may be eligible for international roaming service. LIMITS: These plans may not be eligible for additional discounts, including but not limited to Signature discounts. AT&T employees & retirees may not be eligible for certain benefits, offers, and discounts associated with these plans. Additional Monthly Fees & Taxes: Apply per line and may include Regulatory Cost Recovery Fee (up to $1.50), Administrative Fee ($1.99) & other fees which are not government-required surcharges as well as taxes. Additional one-time fees may apply. See att.com/mobilityfees for more details. Pricing, fees, options, restrictions and terms subject to change and may be modified, terminated, or discontinued at any time without notice. © 2020 AT&T Intellectual Property. All rights reserved. AT&T and Globe logo are registered trademarks of AT&T Intellectual Property.
AT&T Connected Car Plan (Built-In) for Unlimited Your Way Plan Account: All AT&T wireless services, including data services, are subject to terms and conditions in the Wireless Customer Agreement (att.com/wca) and the Wireless Data Services Agreement (att.com/dcpp or, for business customers, the applicable wireless service agreement). Plan Pricing: $20/mo. per vehicle when added to an Unlimited Your Way plan account. Eligibility: Consumers only. Requires eligible vehicle & new or existing AT&T Unlimited Your Way plan account. Data Restrictions: After 22GB of data usage on vehicle Wi-Fi hotspot in a bill cycle, for the rest of the cycle AT&T may slow data speeds on vehicle Wi-Fi hotspot during periods of network congestion. All AT&T service is subject to AT&T network management policies. See att.com/broadbandinfo for details. Hotspot: Connects up to 10 Wi-Fi capable devices (varies by manufacturer). Devices connected to vehicle hotspot use data from your unlimited plan. Performance varies based on number of devices connected and other factors. Geographic restrictions: Data available for use in the United States (“Domestic Coverage Area” or “DCA”). Coverage & Service may not be avail. outside of the DCA. Roaming: International and domestic off-net data may be at 2G speeds. Limits: Purchase & line limits apply. These plans may not be eligible for additional discounts, including but not limited to Signature discounts. AT&T employees & retirees may not be eligible for certain benefits, offers, and discounts associated with these plans. Additional Monthly Fees & Taxes: Apply per line and may include Regulatory Cost Recovery Fee (up to $1.50), Administrative Fee ($1.99) & other fees which are not government-required surcharges as well as taxes. Additional one-time fees may apply. See att.com/mobilityfees for more details. Pricing, fees, options, restrictions and terms subject to change and may be modified, terminated, or discontinued at any time without notice. © 2020 AT&T Intellectual Property. All rights reserved. AT&T and Globe logo are registered trademarks of AT&T Intellectual Property.
Harman Spark Connected Plan: Requires HARMAN Spark device (sold separately), eligible vehicle and mobile App. All AT&T wireless services subject to terms and conditions in the Wireless Customer Agreement (att.com/wca). Mobile App: iOS version 9.0 & higher and Android version 6.0 & higher. Data charges may apply to App download/usage. Plan Pricing: $25/mo. OTHER RESTRICTIONS & FEES: Activation/upgrade fee per line (up to $45) & deposit may apply. Eligibility: AT&T postpaid wireless Unlimited Your Way account req’d. Consumer only. UNLIMITED DATA: For use in the United States (“Domestic Coverage Area” or “DCA”) only. Coverage & Service not avail. everywhere. After 22GB of data usage in a bill cycle, for the remainder of the cycle AT&T may slow data speeds on that line when the network is busy. All AT&T service is subject to AT&T network management policies. See att.com/broadbandinfo for details. Mobile Hotspot: Connects up to 8 Wi-Fi capable compatible devices. Performance may vary depending on the number of devices connected, proximity and other factors. The number of devices you can connect depends on mobile hotspot device capabilities. If you do not use a password, others will be able to use your mobile hotspot connection. Some telematics features may be limited depending on make or model of vehicle. Device restrictions: For in-car use only. Telematics req’d. AT&T reserves right to terminate service if device is plugged into anything other than the vehicle. Telematic Features: Provided by 3rd parties. Must accept terms/conditions in App. Some services may require add’l in-App payment. Location accuracy, availability and timeliness of 3rd party services not guaranteed. Limits: Purchase & line limits apply. These plans may not be eligible for additional discounts, including but not limited to Signature discounts. AT&T employees & retirees may not be eligible for certain benefits, offers, and discounts associated with these plans. ADDITIONAL MONTHLY FEES & TAXES: Apply per line & include Regulatory Cost Recovery Fee (up to $1.50), Administrative Fee ($1.99) & other fees which are not government-required surcharges as well as taxes. Additional one-time fees may apply. See att.com/mobilityfees for more details. All offers, programming, promotions, pricing, terms, restrictions & conditions subject to change & may be modified, discontinued, or terminated at any time without notice
AT&T WIRELESS HOME PHONE (“WHP”) PLAN FOR UNLIMITED YOUR WAY: All AT&T wireless services subject to terms and conditions in the Wireless Customer Agreement (att.com/wca). All AT&T service is subject to AT&T network management policies. See att.com/broadbandinfo for details. A Commercial Mobile Radio Svc. It is mobile and may be used in the U.S. w/ home phone equipment. Compatible voice-only device required. Plan Charge: $20/mo. Phone line required to add a non-phone device to an Unlimited Your Way account. If no phone line, first standalone non-phone device will be billed at phone single line pricing for Unlimited Starter plan. OTHER RESTRICTIONS & FEES: Activation/upgrade fee per line (up to $45) & deposit may apply. UNLIMITED TALK: Includes calls w/in and between DCA, Mexico & Canada. You may be charged for calls to special or premium service numbers and calls to other countries. For rates, see att.com/worldconnect. For emergency calls, provide your location address to 911 operator. WHP device has backup battery to operate during power outage. However, a cordless phone connected to the WHP device will not operate (incl. 911) during power outage. To use backup battery power, you must plug a corded phone into the WHP device. Corded or other landline home phone equip. and Internet-capable devices not incl. Provides voice service only. Not compatible w/ wireless messaging svcs, security systems, fax services, med. alert & monitoring systems, credit card machines, IP/PBX Phone systems, or dial-up Internet svc. May not be compatible with DVR/satellite systems, please check with your provider. LIMITS: These plans may not be eligible for additional discounts, including but not limited to Signature discounts. AT&T employees & retirees may not be eligible for certain benefits, offers, and discounts associated with these plans. ADDITIONAL MONTHLY FEES & TAXES: Apply per line & include Regulatory Cost Recovery Fee (up to $1.50), Administrative Fee ($1.99) & other fees which are not government-required surcharges as well as taxes. Additional one-time fees may apply. See att.com/mobilityfees for more details. All offers, programming, promotions, pricing, terms, restrictions & conditions subject to change & may be modified, discontinued, or terminated at any time without notice.
All offers, programming, promotions, pricing, terms, restrictions & conditions subject to change & may be modified, discontinued, or terminated at any time without notice.
©2022 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo, all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies.
Free standard installation applies to new Lease subscribers only. Not valid with Purchase option. Limited-time offer.
The HughesNet service plans are designed to deliver download speeds of 25 Mbps and upload speeds of 3 Mbps, but individual customers may experience different speeds at different times of the day. Speeds and uninterrupted use are not guaranteed and may vary based on a variety of factors including: the configuration of your computer, the number of concurrent users, network or Internet congestion, the capabilities and content of the websites you are accessing, network management practices as deemed necessary, and other factors. When you connect to the HughesNet service using Wi-Fi, your experience will vary based on your proximity to the Wi-Fi source and the strength of the signal.
If you exceed your monthly plan data, you will experience reduced speeds, typically 1-3 Mbps, until the next billing cycle.
Streaming is optimized with video streams at DVD quality (up to 480p). For best performance, leave any video streaming applications at their default automatic resolution setting. Most video services are supported. Not all video sources are identifiable. 3 times is based on average HD bit rate of 3.6 Mbps vs. DVD quality at 1.1 Mbps.
Transfers of an existing telephone number are not always available.
After 6 months, plans revert to the standard monthly fee. Certain geographical areas are not eligible to receive offer. Offer ends 5/31/22. Restrictions may apply. Offer void where prohibited.
$99 instant savings applies to new residential subscribers who qualify for the standard lease program. Not applicable with the Purchase option. Certain geographical areas are not eligible to receive offer. Offer ends 4/20/22. Restrictions may apply. Offer void where prohibited.
$100 instant savings applies to new residential subscribers who purchase a new HughesNet system. Not applicable with the Lease option. Certain geographical areas are not eligible to receive offer. Offer ends 5/31/22. Restrictions may apply. Offer void where prohibited.
After 6 months, the monthly equipment lease fee reverts to $14.99. Certain geographical areas are not eligible to receive offer. Offer ends 5/31/22. Restrictions may apply. Offer void where prohibited.
After 6 months, Norton 360 Deluxe 5 Devices plan reverts to $5.99/mo. Restrictions may apply. Offer void where prohibited. Offer ends 5/31/22
Your HughesNet Service plan requires a term commitment of 24 months. Applicable state and local taxes are not included in your fee and will be charged on the day of installation. If your order is cancelled before installation, please allow up to 7 business days to receive the refund to your credit card from the date your order is cancelled. For information on the charges to be assessed in the event you terminate prior to the expiration of the commitment period, go to Legal.HughesNet.com.
Service is subject to Voice Subscription Agreement and Reasonable Use Policy. Service (including 911/emergency services) will not function during periods of Internet service outage. Additional Voice adapter equipment required. Applicable countries for International calling plans can be found on legal.HughesNet.com. Transfers of existing telephone number are not always available, and your new telephone number may not be a local number.
Norton Parental Control can only be installed and used on a child’s Windows PC, iOS and Android devices but not all features are available on all platforms. Parents can monitor and manage their child’s activities from any device – Windows PC, Mac, iOS and Android — via our mobile apps, or by signing into their account at my.Norton.com and selecting Parental Control via any browser.
Dark Web Monitoring defaults to monitoring your email address and begins immediately. Please sign in to your account to enter additional information for monitoring purposes.
HughesNet Voice:
Minimum term required. Monthly service and early termination fees apply. Visit legal.HughesNet.com for details.
HughesNet is available anywhere in the contiguous US with a clear view of the southern sky, and is limited in Alaska and Hawaii and Puerto Rico.
Free standard installation applies to new Lease subscribers only. Not valid with Purchase option. Limited-time offer.
Video streaming services with minimum speed requirements will not operate properly.
The HughesNet Gen5 service plans are designed to deliver download speeds of 25 Mbps and upload speeds of 3 Mbps, but individual customers may experience different speeds at different times of the day. Speeds and uninterrupted use are not guaranteed and may vary based on a variety of factors including: the configuration of your computer, the number of concurrent users, network or Internet congestion, the capabilities and content of the websites you are accessing, network management practices as deemed necessary, and other factors. When you connect to the HughesNet service using Wi-Fi, your experience will vary based on your proximity to the Wi-Fi source and the strength of the signal.
Transfers of an existing telephone number are not always available.
Offer represents a $75 savings on HughesNet Voice equipment. 24-month commitment required. Restrictions may apply. Offer void where prohibited. Offer ends 05/31/2022.
19.95/month offer represents a $10 monthly savings for 6 months. After 6 months, the monthly fee reverts to $29.95. 24-month commitment required. Restrictions may apply. Offer void where prohibited. Offer ends 05/31/2022.
Applicable countries for International calling plans can be found on legal.HughesNet.com. Service is subject to HughesNet Voice Subscription Agreement and Reasonable Use Policy. Service (including 911/emergency services) will not function during periods of Internet service outage. Additional Voice adapter equipment required.
After 6 months, plans revert to the standard monthly fee. Certain geographical areas are not eligible to receive offer. Offer ends 05/31/2022. Restrictions may apply. Offer void where prohibited.
HughesNet is a registered trademark of Hughes Network Systems, LLC, an EchoStar company.
Requires 36-month monitoring contract starting at $54.99/mo (24-month monitoring contract in California, total fees from $1,319.76), and enrollment in ADT Easy Pay. Offer includes installation of one equipment with a minimum purchase price of $799 before promo is applied. Applicable taxes extra. Upon early termination by Customer, ADT may charge 75% of the monthly service charges due for the balance of the initial contract term. System remains property of ADT. Service and installation charges vary depending on system configuration, equipment and services selected. Prices subject to change and may vary by market. Quality Service Plan (QSP) is ADT’s Extended Limited Warranty. Expires July 31, 2020.
Requires retail installment agreement. Financing available for equipment and installation costs only. Financing available for well-qualified borrowers at 0% Annual Percentage Rate for a minimum of $200 up to a max limit of $4,000 for each approved application. First payment due upon equipment installation and subsequent payments in equal monthly installments for the term selected (excluding any applicable fines and service charge increases).. 12, 24, 36, & 60-month terms available. Full remaining balance for equipment and installation due immediately upon termination of the related ADT services for ADT-provided financing. Late Charge – ADT may impose a one-time charge on each payment that is more than ten (10) days past due, up to the maximum amount permitted by law, but in no event will this amount exceed $5.00 prepayment – If I make any prepayments, there is no penalty or refund. Financing is not available in all geographic regions and Puerto Rico.
Requires 36-month monitoring contract starting at $45.99/mo (24-month monitoring contract in California, total fees from $695.76) for 12 months. Includes $9 recurring monthly rate discount for new customers with Video Lite or Video service levels. Service and installation charges vary depending on system configuration, equipment and services selected. Applies to Video Lite and Video level only. Applicable taxes and fees extra. Upon early termination by Customer, ADT may charge 75% of the monthly service charges due for the balance of the initial contract term. Quality Service Plan (QSP) is ADT’s Extended Limited Warranty. Satisfactory credit history required. A security deposit may be required. Prices subject to change. Expires July 31, 2020.
Requires retail installment agreement. Financing available for equipment and installation costs only. Financing available for well-qualified borrowers at 0% Annual Percentage Rate for a minimum of $200 up to a max limit of $4,000 for each approved application. First payment due upon equipment installation and subsequent payments in equal monthly installments for the term selected (excluding any applicable fines and service charge increases).. 12, 24, 36, & 60-month terms available. Full remaining balance for equipment and installation due immediately upon termination of the related ADT services for ADT-provided financing. Late Charge – ADT may impose a one-time charge on each payment that is more than ten (10) days past due, up to the maximum amount permitted by law, but in no event will this amount exceed $5.00 prepayment – If I make any prepayments, there is no penalty or refund. Financing is not available in all geographic regions and Puerto Rico.
Requires 36-month monitoring contract starting at $45.99/mo with QSP (24-month monitoring contract in California, total fees from $1,103.76), and enrollment in ADT Easy Pay. Offer includes free installation of one (1) ADT smoke detector or carbon detector with minimum purchase price of $699 before promo. Applicable taxes extra. Upon early termination by Customer, ADT may charge 75% of the monthly service charges due for the balance of the initial contract term. Service and installation charges vary depending on system configuration, equipment and services selected. Prices subject to change. Additional charges may apply in areas that require guard response service for municipal alarm verification. System remains property of ADT. Local permit fees may be required. Satisfactory credit history required. A security deposit may be required. Quality Service Plan (QSP) is ADT’s Extended Limited Warranty. Offer expires September 30, 2020.
Requires 36-month monitoring contract starting at $57.99/mo with QSP (24-month monitoring contract in California, total fees from $1,391.76), and enrollment in ADT Easy Pay. Offer includes free installation of one (1) smart door lock with minimum purchase price of $1,519 before promo. Applicable taxes extra. Upon early termination by Customer, ADT may charge 75% of the monthly service charges due for the balance of the initial contract term. Service and installation charges vary depending on system configuration, equipment and services selected. Prices subject to change. Additional charges may apply in areas that require guard response service for municipal alarm verification. System remains property of ADT. Local permit fees may be required. Satisfactory credit history required. A security deposit may be required. Quality Service Plan (QSP) is ADT’s Extended Limited Warranty. Offer expires September 30, 2020.
Requires 36-month monitoring contract starting at $57.99/mo with QSP (24-month monitoring contract in California, total fees from $1,391.76), and enrollment in ADT Easy Pay. Offer includes installation of one (1) ADT video doorbell with min purchase price of $799 before promo is applied depending on geographic location. Applicable taxes extra. Upon early termination by Customer, ADT may charge 75% of the monthly service charges due for the balance of the initial contract term. Service and installation charges vary depending on system configuration, equipment and services selected. Prices subject to change and may vary by market. Expires December 31, 2020.
Additional charges may apply in areas that require guard response service for municipal alarm verification. System remains property of ADT. Local permit fees may be required. Satisfactory credit history required. A security deposit may be required Prices subject to change. Quality Service Plan (QSP) is ADT’s Extended Limited Warranty. Simulated screen images and photos are for illustrative purposes only.
Requires 36-month monitoring contract starting at $54.99/mo with QSP (24-month monitoring contract in California, total fees from $1,319.76), and enrollment in ADT Easy Pay. Offer includes installation of two (2) 720p indoor cameras with min purchase price of $799 before promo is applied depending on geographic location. Applicable taxes extra. Upon early termination by Customer, ADT may charge 75% of the monthly service charges due for the balance of the initial contract term. Service and installation charges vary depending on system configuration, equipment and services selected. Prices subject to change and may vary by market. Offer available while supplies last.
Additional charges may apply in areas that require guard response service for municipal alarm verification. System remains property of ADT. Local permit fees may be required. Satisfactory credit history required. A security deposit may be required Prices subject to change. Quality Service Plan (QSP) is ADT’s Extended Limited Warranty. Simulated screen images and photos are for illustrative purposes only.
Requires 36-month monitoring contract starting at $54.99/mo with QSP (24-month monitoring contract in California, total fees from $1,319.76), and enrollment in ADT Easy Pay. Offer includes installation of one (1) ADT outdoor mini-dome camera min purchase price of $799 before promo is applied depending on geographic location. Applicable taxes extra. Upon early termination by Customer, ADT may charge 75% of the monthly service charges due for the balance of the initial contract term. Service and installation charges vary depending on system configuration, equipment and services selected. Prices subject to change and may vary by market. Offer available while supplies last.
Additional charges may apply in areas that require guard response service for municipal alarm verification. System remains property of ADT. Local permit fees may be required. Satisfactory credit history required. A security deposit may be required Prices subject to change. Quality Service Plan (QSP) is ADT’s Extended Limited Warranty. Simulated screen images and photos are for illustrative purposes only.
*Requires 36-month monitoring contract starting at $28.99/mo (24-month monitoring contract in California, total fees from $695.76). Service and installation charges vary depending on system configuration, equipment and services selected. Applies to Traditional Service level only. Applicable taxes and fees extra. Upon early termination by Customer, ADT may charge 75% of the monthly service charges due for the balance of the initial contract term. Quality Service Plan (QSP) is ADT’s Extended Limited Warranty. Satisfactory credit history required. A security deposit may be required. Prices subject to change. Not available in all markets.
*Requires month to month agreement. $9.99 (plus tax) monthly recurring fee. Services may be cancelled in app. Crash Detection, SOS Emergency Response and Safe Driving Reports are only available in the 50 US states and D.C. SOS response not available in Milwaukee. Crash detection may not detect 100% of automobile crashes. Road Side Assistance services provided by third party vendors and not ADT. Two service calls per Circle, per year, are included in the subscription at no cost up to a limit of $100 per call. Towing is covered up to five miles (additional miles will incur a separate charge per mile). Customer will be charged $35.00 per incident if vehicle is not at dispatched location or service request is cancelled after fifteen minutes from the initiation of a valid service call. Gas is limited to three gallons. Roadside service must be initiated by calling ADT first. ADT will not reimburse for roadside assistance service not initiated by ADT. Roadside service is limited to passenger cars and light trucks. We cannot provide service for trailers, large trucks, RVs, campers or anything already being towed. Roadside Assistance is not an automobile insurance policy and ADT is not an insurance carrier. For ADT Go features to work, your phone must be on, powered, and fully functional.
*Requires 36-month monitoring contract starting at $28.99 per month (in California, 24-month contract, total from $695.76) with enrollment in EasyPay. Service and installation charges vary depending on system configuration, equipment and services selected. Offer includes $200 instant savings on installation. Offer valid only for current or former ADT customers who have or had an active ADT account in good standing for at least 6 months before cancellation of ADT monitoring services. You may qualify for a higher discount. Excludes ADT’s Quality Service Plan (QSP). Taxes and fees may apply. Upon early termination by Customer, ADT may charge 75% of total service charges due for the remaining contract term. System remains property of ADT. Limit one offer per new ADT customer contract and cannot be combined with other offers or discounts. Offer not applicable to system/services purchased from ADT Authorized Dealer(s). Satisfactory credit history required. Prices subject to change. Offer expires September 30, 2020.
*Requires 36-month monitoring contract with a minimum charge of $28.99/mo. (before instant savings) (24-month monitoring contract in California, total fees from $695.76 (before instant savings) and enrollment in Easy Pay. Service and installation charges vary depending on system configuration, equipment and services selected. Offer includes $9.00 instant savings per month applicable only towards monthly monitoring charge for the first 12 months of initial contract term (total value of $108.00). Excludes ADT’s Extended Limited Warranty. Upon early termination by Customer, ADT may charge 75% of the remaining monthly service charges for the balance of the initial contract term. Applicable taxes extra. Additional charges or fees may apply in areas that require guard response or applicable municipal permits. Prices and offer subject to change and may vary by market. Limit one offer per new ADT customer contract. Not valid on purchases from ADT Authorized Dealers. Satisfactory credit history required. Satisfactory credit history required. A security deposit may be required Prices subject to change. Offers not available in all markets. Offer expires September 30, 2020.
*Offer is valid only with the reactivation of an existing ADT alarm system with the purchase of alarm monitoring services from ADT Security Services. Not valid on purchases from ADT Authorized Dealers. Limit one offer per new ADT customer and cannot be combined with other offers or discounts. Additional charges may apply in areas that require guard response service for municipal alarm verification. System to remain property of ADT. Prices subject to change and may vary by market. Local permit fees may be required. Satisfactory credit history required. A security deposit may be required Prices subject to change. Offers not available in all markets. Additional fees required for some services. Offer subject to change. Photos are for illustrative purposes only and may not reflect the exact product/service actually provided. Offer expires December 31, 2020.
†CellGuard requires cellular network coverage.
‡Some insurance companies offer discounts on homeowner’s insurance. Please consult your insurance company.
When you sign up for Easy Pay service your monthly service charges as reflected on your ADT bill will be debited/charged to the specified Bank Account/Credit/Debit you have authorized ADT to withdraw your monthly payments from. If you have signed up for paperless bills or if you have signed up for the ADT Easy Pay Service, you will automatically receive email notifications when ADT issues your bill. These notifications will be sent to Your Email Address. Additionally, ADT will deliver all other written notices it provides to you about your ADT Contract or your Account to Your Email Address including, without limitation, payment reminders, default notices, late payment notices and termination notices. If you have signed up for any of these services, you may not “opt-out” of receiving these email communications unless you unenroll from Easy Pay.
Requires retail installment agreement. Financing available for equipment and installation costs only. Financing available for well-qualified borrowers at 0% Annual Percentage Rate for a minimum of $200 up to a max limit of $4,000 for each approved application. First payment due upon equipment installation and subsequent payments in equal monthly installments for the term selected (excluding any applicable fines and service charge increases).. 12, 24, 36, & 60-month terms available. Full remaining balance for equipment and installation due immediately upon termination of the related ADT services for ADT-provided financing. Late Charge – ADT may impose a one-time charge on each payment that is more than ten (10) days past due, up to the maximum amount permitted by law, but in no event will this amount exceed $5.00 prepayment – If I make any prepayments, there is no penalty or refund. Financing is not available in all geographic regions and Puerto Rico.
Money back service guarantee only applies after ADT has made attempts to resolve a system related issue and has not been able to resolve that issue within the first 6 months of your contract. Equipment must be fully removed before a refund will be processed. Conditions preventing normal system operation cannot be caused by the customer.
The Customer presenting ADT with this ORIGINAL CERTIFICATE will be eligible to receive a reimbursement of up to five hundred dollars ($500) of Customer’s homeowner’s insurance deductible (if any) if, and only if, ALL of the following requirements are met to ADT’s reasonable satisfaction: (i) the property loss was the result of a burglary that took place while the security system installed at Customer’s protected premises was in good working order and was “on,” and while all of Customer’s doors and windows were locked; and (ii) the intruder entered the residence through a door, window or other area equipped with an ADT detection device, and such detection device was not “bypassed”; and (iii) Customer is not in any way in default under the ADT Residential Systems Customer’s Order; and (iv) Customer files a written claim with their homeowner’s insurance company, and such claim is not rejected or otherwise contested by the insurer; and (v) Customer reports the burglary loss to the appropriate police department and obtains a written police report; and (vi) Customer provides ADT with copies of the insurance claim report, the police report within sixty (60) days of the property loss and proof of settlement by insurance carrier; and (vii) Customer certifies in writing to ADT (by signing this ORIGINAL CERTIFICATE and presenting it to ADT within sixty [60] days of the property loss) that all of the foregoing requirements have been satisfied. Customer understands that presentation of this ORIGINAL CERTIFICATE signed by Customer is required and understands that ADT reserves the right to reject any application for reimbursement that does not comply with ALL of the requirements. Photocopies or other reproductions of this Certificate will NOT be accepted. By signing below, Customer certifies to ADT that all of the foregoing requirements have been satisfied. Please mail to: ADT Security Services, Account Management Support Center, Attn: Theft Protection Guarantee Claims, 14200 E. Exposition Avenue, Aurora, CO 80012.
Certain restrictions apply. To qualify for the special Mover’s Offer, you must be a current or former ADT customer who has had active ADT contract monitored service for two years (24 months), and your ADT account must be in good standing, or have been in good standing when you left ADT. Offer valid for two (2) years following cancellation of ADT service in your prior home. 36-month monitoring contract required at the then-prevailing monthly monitoring rate (24-month in CA). ADT may substitute a comparable home security system. Local permit fees may be required. Satisfactory credit history required. Proof of home ownership required. A security deposit may be required Prices subject to change. Offers not available in all markets. Additional fees required for some services. All relocation credits are only valid toward installation charge of new equipment. Credits may not be applied for any other purpose. Amount of credit is based on length of tenure with ADT; 6-11 months with ADT yields a credit of $100; 12–23 months with ADT yields a credit of $249; 24 months or longer with ADT qualifies you for the special Mover’s Offer. Maximum allowable discount is $349 on any ADT Traditional monitoring service level and $399 on any ADT Interactive service level. 25% discount on valid on installation amounts up to $1,600 (maximum discount not to exceed $400). Total discount not to exceed $749 for Traditional monitoring service level or $799 for an ADT Interactive service level. Offer not applicable to system/services purchased from ADT Authorized Dealer(s). Quality Service Plan (QSP) is ADT’s Extended Limited Warranty. 36-month monitoring contract required from $35.99 per month, including QSP. In California, 24-month monitoring contract required from $35.99 per month, including QSP (24-month total from $863.76). System to remain property of ADT. Prices and offer subject to change. Prices may vary by market. Some insurance companies offer discounts on homeowner’s insurance. Please consult your insurance company.
Some insurance companies offer discounts on homeowner’s insurance. Please consult your insurance company.
10% savings cannot be combined with any other offer and does not apply to the already discounted premier security package; 10% savings offer can only be applied to ADT listed prices. Local permit fees may be required. Satisfactory credit history required. A security deposit may be required Prices subject to change. Offers not available in all markets. Certain restrictions may apply. Additional monitoring fees required for some services. Offer valid for new customers only. Cannot be combined with any other offers. Offer subject to change.
Service charges and installation fees vary depending on system configuration, equipment and services selected. Requires 36-month monitoring (24-months in California). System remains property of ADT. Local permit fees may be required. Satisfactory credit history required. A security deposit may be required Prices subject to change. Offers not available in all markets. Photos are for illustrative purposes only and may not reflect the exact product/service actually provided. ADT Interactive Solution Services requires the installation and/or activation of an ADT Alarm system with monitored burglary service and compatible computer, cell phone or PDA with Internet and email access. ADT Interactive Solution Services do not cover the operation or maintenance of household equipment/systems not connected to the ADT Interactive Security Solution Services/Equipment. Not available in all geographic areas.
QSP is ADT’s extended limited warranty plan. Labor and replacement parts covered for ADT installed equipment only. Customer damage/misuse, non-ADT installed outside cameras, acts of nature and intrusion damage are not covered. Batteries replacement is not covered. Overtime rates apply for service after-hours service calls. The monthly fee for QSP based on equipment total as set forth below:
Equipment Total | Add’l QSP | QSP List | |
Price | Required | Add | Total |
$0-$500 | Included | $0.00 | $7.00 |
$501-$1,000 | Included | $0.00 | $7.00 |
$1,001-$1,500 | Included | $0.00 | $7.00 |
$1,501-$2,000 | Included | $0.00 | $7.00 |
$2,001-$2,500 | Add’l $7/Mo. | $7.00 | $14.00 |
$2,501 -$3,000 | Add’l $9/Mo. | $9.00 | $16.00 |
$3,001-$3,500 | Add’l $11/Mo. | $11.00 | $18.00 |
$3,501-$4,000 | Add’l $12/Mo. | $12.00 | $19.00 |
$4,001-$4,500 | Add’l $14/Mo. | $14.00 | $21.00 |
$4,501 – $5,000 | Add’l $15/Mo. | $15.00 | $22.00 |
$5,001 – $6,000 | Add’l $18/Mo. | $18.00 | $25.00 |
$6,001 – $7,000 | Add’l $21/Mo. | $21.00 | $28.00 |
$7,001 – $8,000 | Add’l $24/Mo. | $24.00 | $31.00 |
QSP is ADT’s extended limited warranty plan. Labor and replacement parts covered for ADT installed equipment only. Customer damage/misuse, non-ADT installed outside cameras, acts of nature and intrusion damage are not covered. Batteries replacement is not covered. Overtime rates apply for services after hours service calls. QSP prices based on number of monitored zones in your home. Monthly fee for QSP based on equipment total as set forth below:
Number of System Zones |
Add’l QSP | Total QSP |
0-4 zones | $7.00 | |
5-9 zones | $7.00 | |
10-13 zones | $7.00 | |
14-17 zones | $7.00 | |
18-21 zones | $7.00 | $14.00 |
22-25 zones | $9.00 | $16.00 |
26-29 zones | $11.00 | $18.00 |
30-33 zones | $12.00 | $19.00 |
34-37 zones | $14.00 | $21.00 |
38-41 zones | $15.00 | $22.00 |
42-45 zones | $18.00 | $25.00 |
46-49 zones | $21.00 | $28.00 |
50-53 zones | $24.00 | $31.00 |
$99.00 Customer Installation Charge. 36-Month Monitoring Agreement required at
$27.99 per month ($1,007.64). 24-Month Monitoring Agreement required at $27.99
per month ($671.76) for California. Form of payment must be by credit card or
electronic charge to your checking or savings account. Offer applies to homeowners
only. Local permit fees may be required. Satisfactory credit history required. Certain
restrictions may apply. Offer valid for new ADT Authorized Provider customers only
and not on purchases from ADT LLC. Other rate plans available. Cannot be combined
with any other offer. The $27.99 Offer does not include Quality Service Plan (QSP).
Quality Service Plan (QSP) is ADT’s Extended Limited Warranty.
Safe Streets License # CMPY.0002025, AK 1074625 | 136835, AL – BA13-99 AESBL
#993, AR BAE20110029, AZ 302967 | 19898, CA 5685; CA 1031324 | ACO7817, CO
2015-BFN-0008204, CT CLELC.0185208-L5 | HIC.0652291, DC BL602511000104, DE
BA11-201, FL BAEG13000404, GA BLLVA205866, IA BAAC0129, ID RCE-40579 |
037665, IL BA127001452, IN BALAC000190, KS 2020-42748, KY 9365222, LA F2164,
MA 192442, ME MS60021441, MD BA107-1680 | 16368955 | 1352811, 01981855, MI
BA3601206276, MN BATS02343, MS BA15013023 | 10429325, MT PSP-ELS-LIC-30523,
NC BL624CSA, NE 3017, NH 0463C, NJ BA34BF00018800 | 13VH06160200, NM
387294, NV G66-02835 3000009891, NY BA12000302109, OH 53.89.1866, OK
AC440557, OR 208546 – CCB, PA CL PA024334, SC BABAC 13455, TN BA0000-1611, TX
B18742 B06239001 ACR-2072317, UT 9439243-6501, VA BA11-6617 | 2705139266,
WA SAFESSU854P8 | EC SAFESSU846BO, WV BAWV047939
Safe Streets USA LLC Express Written Consent Form MARKETING AUTHORIZATION: I, the undersigned, hereby authorize Safe Streets USA, LLC (“Safe Streets”), directly or through its affiliates and marketing partners, to contact me from time-to-time by telephone, text, email and/or direct mail with information and offers about products and services that might interest me. By submitting the contact form, I hereby authorize the receipt of such solicitations at the telephone number(s), (including cellular numbers), emails address(es) and/or mailing address(es) shown below, even if such telephone number(s), email address(es) or mailing addresses are listed on any “do not call” or other do not solicit registry or list and I agree that any such telephone calls and text messages may be generated using an automated phone dialing system. To discontinue or opt out of text messages reply with stop. I understand I am not required to consent to make a purchase.
Home ownership, and satisfactory credit history required. Taxes and permit fees may apply. Offer valid for new customers only. Speak to a representative for complete equipment and package details and pricing. Services not available in all areas. Services in Louisiana performed by Vivint Louisiana Commercial Certificate #58280. For Vivint license information, visit www.vivint.com/company/licenses.
Minimum $29.99/month services agreement required in conjunction with minimum $599.99 equipment purchase. Equipment may be financed subject to an agreement with one of Vivint’s financing partners. $49 to $199 installation fee applies. Financing eligibility and terms subject to credit approval. Month-to-month service agreement available when equipment is purchased upfront. Additional equipment may be purchased and financed. Financing options require monthly services agreement coterminous with applicable financing agreement (for example $29.99/month for 60 months = total services cost $1,799.40). System supports up to six cameras subject to sufficient WiFi speeds. Without a Vivint services plan, product and system functionality is limited (including loss of connectivity via the Vivint Smart Home app). Monthly $1.48 cellular network maintenance fee applies. Speak to a Vivint representative at the phone number in this offer for complete equipment, services, and package details, including pricing and financing details. Offer not available in all states or provinces. Taxes and local permit fees may apply. New Vivint Customers only.
Account Transfer Policy
If you are unable to fulfill the terms of your agreement, and are unable to pay the remaining balance on your account, you may find someone to assume the responsibilities of your agreement.
A qualified candidate to takeover the remainder of the contract can be a family member, neighbor, friend or other associate. Any person who is to be considered for an account transfer must meet all qualifications of the agreement.
If the person you are transferring the account to qualifies for and agrees to sign a new agreement, then the transfer is free. Otherwise, the qualified person can take over the remainder of your agreement and pay a $99 transfer fee.
If you are interested in the Account Transfer process, please call our Customer Loyalty team at 1-800-216-5232 ext 5025.
Moves Policy
Moving? Whether it’s down the street or across the country, Vivint is proud to offer a program that allows you to take your peace of mind with you to your new home.
Schedule an appointment with one of our Moves Specialists by calling 855.695.5400.
If you have been a customer for at least a year and you sign a new agreement for your new residence, the moving fee will be waived. If you choose to remain under your current agreement, you will be charged a $99 move fee. If you have been a customer for less than a year, a $99 move fee will be charged. Vivint will provide you with a “like for like” system in your new residence, meaning we will provide the same number of protection points.* You will need to remove and bring with you your main control panel, any cameras, key fobs, and appliance modules (see “Moving Checklist” links below for specific instructions). Additional charges will apply for upgraded equipment, a new/replacement panel or cameras, or additional points of protection.
Referral
If the new owners of your home are interested in activating a Vivint system, you could be eligible to receive referral credit. Talk with a Moves Specialist for more details.
Moving Checklist
Use the moving checklist to help make your move as easy as possible. Use the SkyControl instructions or the Go!Control instructions to help you pack up your panel.
*Vivint will provide the same number of security points up to a total of 12. Any additional security points may include additional charges.
Cancellation Policy
Regardless of where you are in your term, if you wish to cancel your Vivint services, you must provide a written Notice of Cancellation. The Notice of Cancellation must include:
Date
Service Number
Written note expressing desire to cancel
Valid Signature
You may email, mail (4931 North 300 West, Provo UT 84604-5816) or fax (801-377-4116) your Notice of Cancellation. To accept a cancellation email it must be from the email address associated with your account.
Right of Rescission
After installation, you are given a Right of Rescission (ROR) period, which allows you to cancel your agreement without penalty. Please refer to your agreement to find your ROR.
In Term
If you are within the term of your agreement and your ROR period has expired, you may find a qualified candidate to takeover the remainder of your agreement, or you must payoff the account balance in full. For more information about the account transfer policy, call 1-800-216-5232 x5020.
End of Term
If you wish to cancel your agreement with Vivint at the end of your term, call 1-800-216-5232 x5020. for assistance.
Extenuating Circumstance
At Vivint, we understand that sometimes the unexpected happens. We also know that when the unexpected happens, changes must be made in your life. Because of that, Vivint is proud to offer a cancellation policy that is sensitive to unfortunate circumstances. If a death, bankruptcy, transition to an assisted living home, or other extenuating circumstance is the reason for your decision to cancel Vivint, please call 1-800-216-5232 x5020 for assistance. When you call, please be aware that circumstances that would consider you for special cancellation require specific documentation. Calling in does not always result in being released from your Vivint agreement. Special cancellations are handled on a case-by-case basis.
Texas Legal Requirements
You may be required to register your alarm with your local authorities or obtain a permit so that emergency personnel can be dispatched to your home. Please contact us or contact your local authority to receive more information regarding permit requirements. The municipality may impose penalties, revoke or suspend a permit in relation to false alarms.
Additionally, pursuant to Sec. 702.134 of the Texas Occupations Code, a municipality may impose and collect a reasonable charge in connection to monitoring services provided by the municipality; and reasonable inspection fees for services that cause at least 5 false alarms in a 12-month period. The municipality may also require discontinuation of the service or device that causes at least 5 false alarms in a 12-month period due to faulty equipment or mechanical malfunction, where false alarms caused by human error or an act of God are excluded.
Natural Disasters & Your Vivint Smart Home System
Natural disasters, including hurricanes, tornados, earthquakes, etc. can be devastating to individuals, their property and entire communities. At Vivint, our first priority is the safety and security of our customers.
During a natural disaster, your smart home system could become damaged or lose connectivity due to loss of power or physical damage. When the dust settles, we want to make sure it is easy for you to get your Vivint Smart Home back up and running.
Running a system test is the best way to determine if your equipment is working properly.
If you have equipment that needs to be replaced, please contact one of our Smart Home Specialists.
If your entire system is destroyed in a natural disaster and/or you will be displaced from your home as a result of a natural disaster, please contact our Disaster Response team by calling 855-695-5403 or by emailing DisasterResponse@vivint.com. You may qualify for payment deferments and other special services available for natural disaster victims. Situations are accommodated on a case-by-case basis.
Military Cancellation Policy
Vivint will cancel a service agreement for active duty or reserve military personnel who are deployed to a place we cannot provide service. We will cancel their service agreement if they provide proof of deployment overseas, proof of relocation to a military base, or proof of relocation to a non-serviceable area.
Military Moves Policy
If you are active-duty military and are moving, we will install an equivalent Vivint system in your new residence* with no activation fee, and no installation charges. We will also waive the $99 move fee.
Military Deferment Policy
Military personnel can defer payment up to 6 months in the event of a temporary assignment away from their permanent residence.
*Certain conditions apply
Warranty & Service Plan
During the term of your Vivint Agreement, Vivint will repair or service any defective part of your Vivint installed equipment (System) as follows:
If you selected Premium Service we will, so long as we are providing services included in your Agreement, repair and replace any defective part of the System without charge to you. If you decline Premium Service, however, you will have a period of warranty that lasts only one hundred and twenty (120) days after we complete the installation. We will repair or replace any defective part of the System without charge to you. After the initial one hundred and twenty (120) day period is up, we will, so long as we are providing services included in your Agreement, provide a replacement for any defective part without charge, but you are responsible to pay a service charge for each service call (at our then-current service fee), plus any applicable taxes. All charges for repair service are due and payable upon completion of the service call. We can use new or used parts of the same functionality, and keep all replaced parts.
How to Get Service:
Contact Vivint support and let us know what is wrong with your System. We will provide service as soon as possible during our normal business hours, which are 8:00 a.m. to 6:00 p.m. Monday through Friday, excluding holidays we observe. A responsible adult (18 years and older) must be at the premises at the time we visit.
What is Not Included:
Repair of the System is our only duty. This warranty does not include batteries or alarm screens. We make no other express warranty, including any warranty of merchantability of the System or its fitness for any special purpose. We do not warrant that the System will always detect, or help prevent any burglary, fire, holdup or other such event. We do not warrant that the System cannot be defeated or compromised or that it will always operate. This warranty does not cover repairs that are needed because of an accident, acts of God, your failure to properly use the System, if someone other than us attempts to repair or change the System, or any other reason except a defect in the equipment or our installation. We are not liable for consequential or incidental damages.
By signing an Agreement with Vivint, you acknowledge that the warranty described here is our only warranty and there is no other or additional warranty for your System.
State Law:
Some states do not allow a limitation on the duration of implied warranties or the exclusion or the limitation of consequential or incidental damages, so the above limitations or exclusions may not apply to you. In that case, the warranty gives you specific legal rights, and you may also have other rights that may vary from state to state.
Referral Policy
VIVINT REFERRAL PROGRAM RULES & REGULATIONS
These terms and conditions apply to the Vivint Referral Program (“Program”) from Vivint. By referring a customer (“Referring Customer”), being referred and activating service (“Referred Customer”), or otherwise participating under the Program, the Referring Customer and Referred Customer, agree to these terms.
Rewards:
Under the Program, eligible Referring Customers and Referred Customers satisfying all Program eligibility criteria shall each receive a reward (“Reward”). The type and amount of the Reward shall be determined by Vivint and is subject to change at Vivint’s sole discretion. Effective June 15, 2015 the Reward under the Program is a $50 account credit to both the Referring Customer and Referred Customer. Vivint reserves the right to change the Reward from time to time.
Eligibility:
Rewards for Referring Customers are only available to Vivint Home automation and security customers located in serviceable areas with accounts in good standing (current on monthly service payments), for the activation of new home automation or security services in the home of a Referred Customer and 15 days from the original service activation date of the referred customer.
Reward Requirements:
In order for the Referring Customer and Referred Customer to receive a Reward, the Referring Customer must refer another qualified individual for the Service and the referred customer must:
-Sign up for any Vivint package at minimum $50.99/month for 60 (48 months in AR, CA, MI and WI). Activation fees vary by package. Satisfactory credit history and home ownership required. Sales tax and local permit fees may apply. Services not available in all areas. All services in Louisiana performed by VIVINT LOUISIANA LLC COMMERCIAL CERTIFICATE #: 58280. See Vivint license numbers here.
-Not have been a Vivint Home Service customer within 120 days of the date of referral.
-Activate service through Vivint’s Inside Sales department (over the phone) and must come through an approved digital channel or provide the unique referral code of the Referring Customer at the time of the sale and enter into a standard customer agreement within the promotion period.
-5 days from the original service activation date have passed.
Limits & Expiration:
The total value of rewards per customer is limited to 12 referrals per calendar year. Various Rewards may be offered from time to time at the sole discretion of the Vivint. Offer not transferable or redeemable for cash and is good for account credit only. In the event, your credits pay off your bill in full, any excess credit will be applied to subsequent months. Credits remaining on the account when the account is cancelled will be forfeited and Vivint will not cash out those credits. This offer is intended for Vivint customers to refer their friends and family to Vivint as new customers, and should not be generally advertised or marketed in any commercial manner. ACN and Channel Partners are not eligible for this program. This offer cannot be used on future services or contracts under the same account. Commercial accounts/customers will be eligible for the Program on the basis of one Reward per account. Commercial accounts with multiple locations will all count as a single account. All accounts are subject to Vivint’s business rules for qualifying accounts.
Referral Message Limits:
Referring Customers are welcomed to send unlimited social media and email messages, but shall be limited in the number of texts messages sent to 50. Any Referring Customers found to be sending mass texts or texts to individuals with whom he/she has no personal relationship will be disqualified from the Program and will not receive any Rewards.
Privacy and Information:
By participating in the Program the Referring Customer and Referred Customer agree that Vivint may provide their information (such as first and last name and installation date) to the Referring Customer, Referred Customer, and others, including third party providers for purposes of administration of the Program.
General Provisions:
OOnly one referral code can be used per new customer. If multiple referrals are made to the same person, only the referring customer with the code that is used at time of sign up will be rewarded. Rewards may not be combined with other offers or promotions. Program participation is limited to Vivint residential or commercial customers with accounts in good standing.
ACN and Channel Partners are not eligible for this program. Vivint reserves the right to change Rewards and eligibility criteria under the Program, and to alter, modify, suspend or terminate the Program at any time upon notice, which notice may be provided through the Site, mail, e-mail or such other methods as determined by Vivint in its sole discretion. Terms subject to change.
Compliance with Laws; Prohibited Activities. You agree to abide by all applicable local, state, and federal laws, regulations, statutes, rules and ordinances, in connection with your use of this Site. Without limiting the foregoing, you shall not use this Site to:
-Send unsolicited or unauthorized advertising, promotional materials, junk mail, spam, chain letters, pyramid schemes, or any other form of duplicative or unsolicited messages, whether commercial or otherwise.
-Harvest, collect, gather or assemble information or data regarding other users, including e-mail addresses.
-Transmit or post unlawful, harassing, bigoted, racist, hateful, libelous, abusive, tortious, defamatory, threatening, harmful, invasive of another’s privacy, vulgar, oBCSene or otherwise objectionable material of any kind or nature or which is harmful to minors in any way.
-Transmit or post any material that may infringe the intellectual property rights or other rights of third parties, including trademark, trade secret, copyright or right of publicity.
-Transmit or post any material that contains software viruses or other harmful or deleterious computer code, files or programs such as Trojan horses, worms, time bombs and cancelbots.
-Interfere with or disrupt servers or networks connected to this Site or violate the regulations, policies or procedures of such networks.
-Attempt to gain unauthorized access to this Site or computer systems or networks connected to this Site through password mining or any other means.
-Harass or interfere with another Amplifinity user’s use and enjoyment of this Site.
In addition, you agree not to use any device, software, or routine, including but not limited to any viruses, worms, time bombs, to interfere or attempt to interfere with the proper working of this Site or any Service, or to intercept any system, data or personal information from this Site, nor will you take any action that imposes an unreasonable or disproportionately large load on this Site’s infrastructure.
FTC 16 CFR Part 255 Compliance
CLIENT complies with the Federal Trade Commission’s 16 CFR Part 255 “Guides Concerning the Use of Endorsements and Testimonials in Advertising”. Accordingly, if you make any post on any social network (such as Facebook, Twitter, Instagram, Pinterest, or LinkedIn) as a part of this Program, you must include, and not delete, any disclosure that the Program website automatically creates for the post you are making. In the event that no such disclosure is automatically generated for your social network, you must, at a minimum include either “This is a paid endorsement” or “#paidad” in any social network posts you make as a part of this program. You are responsible for ensuring that your posts on any social network comply with the terms of use of the site, and any other applicable laws, statutes, and regulations.
DIRECTV STREAM: Service subject to DIRECTV STREAM terms and conditions (see directv.com/legal/). Requires high speed internet. Minimum internet speed of 8Mbps per stream recommended for optimal viewing. Compatible device req’d. Residential U.S. customers only (excludes Puerto Rico and U.S. Virgin Islands). Your DIRECTV STREAM service renews monthly at the prevailing rate, charged to your payment method on file unless you cancel. New customers who cancel service in the first 14 days will receive a full refund. Otherwise, no refunds or credits for any partial month periods or unwatched content. However, once you’ve cancelled, you can access DIRECTV STREAM through the remaining monthly period. Returning customers who disconnected service within previous 12 months are not eligible for a refund. Regional Sports & Local Channels: Regional Sports available with CHOICE and above. Not available in select areas. Channels vary by package & billing region. Device may need to be in billing region in order to view. Taxes: State and local taxes or other governmental fees and charges may apply including any such taxes, fees or charges assessed against discounted fees or service credits. Limits: Offers may not be available through all channels and in select areas. Programming subject to blackout restrictions. All offers, programming, promotions, pricing, terms, restrictions & conditions subject to change & may be modified, discontinued, or terminated at any time without notice. See directv.com/stream/ for details. Google, Google Play, and Android TV are trademarks of Google LLC. Cinemax and related channels and service marks are the property of Home Box Office, Inc. Starz and Starz Encore and related channels and service marks are the property of Starz Entertainment, LLC. Visit starz.com for airdates/times. Separate SHOWTIME subscription required. SHOWTIME and related marks are trademarks of Showtime Networks Inc., a ViacomCBS Company. ©2021 DIRECTV. DIRECTV and all other DIRECTV marks are trademarks of DIRECTV, LLC. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property. All other marks are the property of their respective owners.
Windstream Terms & Offer Details
TERMS AND CONDITIONS FOR SERVICES AND/OR EQUIPMENT PROVIDED BY WINDSTREAM
Please note If you have a written contract with Windstream, then those contract terms and conditions will control.
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. IT IS ESPECIALLY IMPORTANT FOR YOU TO READ SECTION 10 (DISPUTE RESOLUTION) CAREFULLY, AS SECTION 10 PROVIDES FOR RESOLUTION OF DISPUTES THROUGH FINAL AND BINDING ARBITRATION BEFORE A NEUTRAL ARBITRATOR INSTEAD OF IN A COURT BY A JUDGE OR JURY OR THROUGH A CLASS ACTION. YOU WILL CONTINUE TO HAVE CERTAIN RIGHTS TO OBTAIN RELIEF FROM FEDERAL OR STATE AGENCIES. Complete terms and conditions details available on the access link below.
https://www.windstream.com/about/legal/Terms-and-Conditions
Earthlink Terms & Offer Details
By using an EarthLink service or visiting an EarthLink web site, you agree to comply with the Service Agreements and Policies listed below. We reserve the right to amend and update these Service Agreements and Policies from time to time. Please see the summary of any recent amendments and updates at the end of each document.
Complete terms and conditions details available on the access link below.
https://internet.earthlink.com/terms-and-conditions/
Feedback Policy
By submitting ideas, comments or suggestions (“Feedback”) to EarthLink, including through feedback or survey web pages, you acknowledge and agree that: (i) your Feedback does not contain confidential or proprietary information; (ii) EarthLink is not obligated to keep your Feedback confidential; (iii) your Feedback automatically will become the property of EarthLink and you waive all claims against EarthLink for infringement or misappropriation of any intellectual property rights in your Feedback; (iv) EarthLink may use your Feedback for any purpose and in any way, including for improvements to its services or products or in conjunction with its promotions, without any obligation by EarthLink to you; (v) you are not entitled to any compensation or remuneration of any kind from EarthLink for your Feedback for any reason; and (vi) EarthLink is not obligated to review your Feedback.
*The Dial-Up Service Agreement and the High-Speed Service Agreement includes all of the EarthLink and PeoplePC Software and tools except for EarthLink Home Networking and EarthLink Online Backup which have their own Service Agreements.
Offer details
Geographic and service restrictions apply to AT&T U-verse services.
1-YR BUNDLE PRICE: Ends 3/31/18. Pricing: $84.99/mo for U-family All Included + Internet + home phone; $104.99/mo for U200 All Included + Internet + home phone; $109.99/mo for U300 All Included + Internet + home phone; $159.99/mo for U450 All Included + Internet + home phone for first 12 mos. only. Prices include $5/mo. instant discount for 12 months; Autopay requirement waived for online orders on att.com only. After 12 mos. or loss of eligibility, then prevailing rate applies (currently $130.99/mo. for U-family + Internet + home phone; $151.99/mo for U200 All Included + Internet + home phone; $168.99/mo for U300 All Included + Internet + home phone; $196.99/mo for U450 All Included + Internet + home phone), unless cancelled or changed prior to end of promo period. Must maintain all qualifying services to receive advertised pricing. Pricing subj to change. $5/mo Discount: Must enroll in autopay w/in 30 days of TV activation to receive bill credit starting in 1-3 bill cycles. First time credit will include all credits earned since meeting offer requirements. Autopay requirement waived for online orders on att.com only. Includes: All-Included TV Pkg., Internet plans (768k – 50M) and Phone Unlimited North America, HD service, equip fees for 1 HD DVR, Wi-Fi Gateway, and standard pro installation. Exclusions: Price excludes applicable use tax expense surcharge on retail value of installation, custom installation, equip upgrades/add-ons (each add ’l receiver $10/mo) & other charges, including a Broadcast Fee (up to $5.99) a federal regulatory video cost recovery chrg and city video cost recovery fees. Credit restr’s apply. Different offers may apply for eligible multi-dwelling unit customers.
Pricing, programming, features subj to change at any time without notice. Subject to AT&T U-verse TV Terms of Service (at att.com/legal).
†Must maintain a bundle of TV and Internet on a combined bill in order to receive unlimited data allowance at no add’l charge. For more info, go to www.att.com/internet-usage.
Internet speed claims represent maximum network svc capability speeds. Actual customer speeds may vary & are not guaranteed. Actual speeds vary based on factors including site traffic, content provider server capacity, internal network management factors and device capabilities and the use of certain other AT&T services. Max speeds may not be realized if 2 or more HD shows viewed at same time. For more, go to att.com/speed101 and att.com/broadbandinfo.
AT&T PHONE: AT&T Phone service is provided over an Internet Protocol connection and powered by electrical power in your home. AT&T Phone service including 911 dialing, will not function during a power outage without battery backup power. It is your responsibility to purchase any necessary battery backup units for your service. Phone Unlimited North America: Includes unlimited nationwide calling within the U.S., plus calls to Canada, Mexico and U.S. Territories; otherwise, per minute rates apply. An additional per minute rate applies to international calls terminating on mobile phones.
$100 Reward Card for purchase of qualifying U-verse TV (U-family and above). Offer not available in select locations. For new residential customers. Residents of select multi-dwelling units are not eligible for this offer. Reward Card: Will be sent letter with redemption requirements. Redemption req’d. w/in 75 days from reward notification mail date. Reward Card delivered within 3-4 weeks after redemption to customers who maintain qualifying service from installation date and through reward fulfillment. Card expires at month-end 6 mos after issuance. No cash access. For cardholder agreement, go to rewardcenter.att.com/myreward/agreementFSV.pdf. AT&T Reward Card issued by U.S. Bank National Association, pursuant to license from Visa U.S.A. Inc. May not be combined with other promotional offers on same services. Limited Time Offer – April 1st to July 31st 2018.
3 Mos. HBO® /Cinemax Offer: Ends 3/31/18. Customers not eligible for more than two HBO/Cinemax upgrade offers during any 12-month period. HBO®, Cinemax® and related channels and service marks are the property of Home Box Office Inc.
All Offers may not be combined with other promotional offers on the same services and may be modified or discontinued at any time without notice. Other conditions apply to all offers.
©2018 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo, and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. Subsidiaries and affiliates of AT&T Inc. provide products and services under the AT&T brand. All other trademarks are the property of their respective owners.
Customer Agreements, Policies & Service Disclosures
Comcast strives to provide consumers with accessible, easy-to-understand information about the services we provide, so they can make informed decisions about which services best meet their needs. Consistent with that goal, we have designed this page to act as a single place where consumers and others can come to access and review the relevant policies, agreements, and other information about these services.
Additionally, the Federal Communications Commission (“FCC”) requires that Comcast and other providers of broadband Internet access services disclose certain information regarding those Internet services. We believe that all of the information required for disclosure under the FCC’s rules is found in the various policies and documents listed and linked on this page. To assist you in finding the information you’re looking for, we highlighted a few pieces of information that the FCC specifically calls for in the Overview section link below.
All Exede 5 and Exede 12 Internet Plans and Promotions
One-time standard installation fee may be charged at the time of sale. Minimum 24-month
service term. Monthly service fees and taxes apply. Equipment lease fee is $9.99 per month or
$299.99 if prepaid for the life of the equipment. Equipment must be returned upon
cancellation of service, otherwise an unreturned equipment fee will apply. Non-standard
installations may result in additional charges. Speeds are “up to,” are not guaranteed and will
vary. Service is for residential and non-commercial use only. Exede Classic, Essential 10,
Evolution, Liberty and Basic 12 plans are subject to data transmission limits measured on a
monthly basis. For full details, see the Data Allowance Policy here. Exede Freedom plan is
subject to Bandwidth Usage Policy at http://www.exede.com/documents/master/bandwidth-
usage-policy.pdf. Unlimited data plans are subject to Unlimited Data Policy located at
https://www.exede.com/documents/master/unlimited-data-policy.pdf. Service is not available
in all areas and requires a clear view of the southern sky. The performance of some games over
the internet is very poor and some games may not work at all. Use of the Exede Internet service
on multiple devices requires a wireless router. Virtual private networks (VPNs) and remote
computer access may be very slow with Exede. Some VPNs may not work at all. All offers may
be changed or withdrawn at any time. Exede is a registered service mark of ViaSat, Inc.
Unlimited Data Plans
After 150GB of data usage, we may prioritize your data behind other customers during network
congestion, which will result in slower speeds. Video streaming quality may vary and is not
guaranteed. See Unlimited Data Policy for details.
Liberty Plans
Liberty plan customers who use more Priority Data than their Liberty plan provides will receive
Liberty Pass for the remainder of their monthly billing period. Liberty Pass speeds are slower
than Priority Data speeds and will vary greatly based on the time of day and network traffic in
your area. Liberty Pass speeds may be extremely slow when the network is busy, which may
greatly impair internet usage. Heavier users of Liberty Pass may experience slower speeds than
lighter users. See Data Allowance Policy for details.
Exede Evolution Plans
Accessing web pages and email will generally not count toward the monthly data allowance of
Exede Evolution customers. All other internet usage will count toward the data allowance,
including any internet activity embedded in web pages or email, streaming video or audio
media, playing online games, uploading or downloading files on a browser through any third-
party application, third-party applications, data (including web pages or email) transferred
through a virtual private network (VPN) or other forms of remote access, voice or video
chatting, and sending or receiving emails with attachments greater than 25 MB.
Boost 25 Plans
Boost 25 only applies to data used within a customer’s data allowance or other data threshold.
Boost 25 does not apply when Liberty Plan customers are using Liberty Pass, when Freedom
Plan customers have used in excess of 150 GB of monthly data, or when Evolution Plan
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customers are accessing web pages and email after such customers use their monthly data
allowance.
Freedom Plan
Freedom Plan customers who use greater than 150 GB of data during their monthly billing
period will experience reduced speeds until the end of their monthly billing period, and may be
asked to reduce their monthly usage below 150 GB or transition to another service plan. If
customer does neither, ViaSat may terminate customer’s service. See Bandwidth Usage Policy
for details.
Exede EasyCare
Exede EasyCare is $5.99 per month. For new Internet customers who purchase EasyCare, the
monthly charge is waived for the first 90 days of service. If a customer cancels EasyCare within
90 days after purchase, the customer may be charged the standard rate that would have been
applicable for each service call made at the customer’s service address during that 90-day
period. Re-enrollment in EasyCare may be restricted for up to 180 days after cancellation.
EasyCare is not available to customers in Alaska and Hawaii. Additional terms and conditions
applicable to EasyCare are set forth in the Exede EasyCare Plan Addendum to the Customer
Agreement available at www.exede.com/legal.
Plan Price Reduction Promotions
Upon the expiration of a promotional period, the plan price will increase to the standard non-
promotional price.
Free Standard Installation Fee Promotion for Exede Internet
Free standard installation fee promotion available only to new Exede12 customers in limited
areas who order service during the promotion period. One-time standard installation fee of
$99.99 will be credited via an instant rebate of $99.99, which will be reflected on the
customer’s first bill.
Three-Year Price Lock Guarantee for Exede Internet
The price lock guarantee applies only to the standard monthly internet service fee and the
monthly equipment lease fee (in each case, before any promotional discounts) and excludes all
taxes and surcharges. The price lock guarantee runs for 36 consecutive months from the date
of account activation, requires that the customer’s account remain in good standing, and may
terminate with certain account changes.
Late Night Free Zone
The Late Night Free Zone provides for unmetered uploads and downloads to customers on a
Classic Exede plan from midnight to 5:00 a.m. customer local time every day of the week. If you
have already used your monthly data allowance, you may still use the Late Night Free Zone at
regular speeds. The Late Night Free Zone is not available to customers on the Hibernation plan
(formerly the Vacation/Seasonal Suspend plan), the Freedom Plan, Liberty Plans or an
Unlimited data plan.
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Early Bird Free Zone
The Early Bird Free Zone provides for unmetered uploads and downloads to customers on the
Essential 10 plan and the Evolution plans from 3:00 a.m. to 8:00 a.m. customer local time every
day of the week. If you have already used your monthly data allowance, you may still use the
Early Bird Free Zone at regular speeds. The Early Bird Free Zone is not available to customers
on the Hibernation plan (formerly the Vacation/Seasonal Suspend Plan), the Freedom Plan,
Liberty Plans or an Unlimited data plan.
Liberty Plans with a Free Zone
Liberty plans with a Free Zone provide for unmetered uploads and downloads to customers on
a Liberty plan with a Free Zone from 3:00 a.m. to 6:00 a.m. customer local time every day of the
week. If you have already used your monthly Priority Data allowance, you may still use the Free
Zone at regular Priority Data speeds.
DIRECTV Bundle Promotion
The DIRECTV bundle offer purchased directly through ViaSat or DIRECTV and not through
ViaSat’s Dealer channel is available only to customers who have not had DIRECTV service during
the previous 24 months, who otherwise qualify to receive DIRECTV service and who are new
Exede Internet customers. You must agree to separate 24-month service agreements to
receive both DIRECTV and Exede Internet service. To receive the $10 monthly Exede Internet
discount for the first 12 months of your service term, you must remain a DIRECTV customer
during this time period. Prices are for Internet service only.
DIRECTV Service
Service provided by DIRECTV. 24-MONTH DIRECTV AGREEMENT. EARLY CANCELLATION WILL
RESULT IN A FEE OF $20/MONTH FOR EACH REMAINING MONTH. Must maintain 24
consecutive months of any DIRECTV programming package ($29.99/month or above) or any
qualifying international service bundle. NON-ACTIVATION CHARGE OF $150 PER RECEIVER MAY
APPLY. ALL EQUIPMENT IS LEASED AND MUST BE RETURNED TO DIRECTV UPON
CANCELLATION, OR UNRETURNED EQUIPMENT FEES APPLY. VISIT directv.com OR CALL 1-800-
DIRECTV FOR DETAILS. Receipt of DIRECTV programming subject to DIRECTV Customer
Agreement; copy provided at directv.com/legal and in order confirmation. DIRECTV and the
Cyclone Design logo are registered trademarks of DIRECTV, LLC.
Exede Voice Service
Available only as an add-on service for customers on a service plan providing 12 Mbps or
greater and in an eligible service area. Minimum 6-month service term. Additional charges for
calls to destinations outside of the 50 United States, the District of Columbia and Canada and
for directory assistance calls. Billing for Exede Voice for existing Exede Internet customers
commences five days after the date Exede Voice is ordered and for new Exede Internet
customers five days after the date internet service is installed, even if the customer does not
activate the Exede Voice equipment. Monthly service fee is $29.99 and is subject to taxes, E911
fees and other regulatory fees and surcharges. 911 service through Exede Voice’s satellite
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technology may be limited in comparison to 911 service available through traditional landline
telephone carriers. Exede Voice may not work well with fax machines, security systems and
other analog data services and devices.
Exede Internet/Exede Voice Bundle Promotion
New customers in participating sales channels who order Exede Voice at the same time they
order Exede Internet will receive a savings of $10 per month on their Exede Voice service for
the first six full months of services provided they continue to receive both services. Existing
Exede Internet customers in participating sales channels who add Exede Voice service will
receive a savings of $10 per month on their Exede Voice service for the first six months of Exede
Voice service provided they continue to receive both services.
Rev. October 12, 2017
Additional charges apply for equipment, installation, taxes & fees, broadcast, sports programming, activation and other surcharges, Directory Assistance, Operator Services, International calls outside of the calling area and other one-time charges. By enrolling in this promotion, customer agrees to be bound by the terms of TWC’s SuBCSriber Agreement which can be found at https://www.charter.com/browse/content/services#/terms_TCR2, https://www.charter.com/browse/content/services#/terms_TCR4 and https://www.charter.com/browse/content/services#/terms_TCR5. Triple Play offers expire 3/18/17 and are available to residential new and existing Single Play customers. Triple Play price will increase $20 per month for months 13-24. After 24 months, regular rates in effect at that time apply. HBO®, Cinemax®, SHOWTIME® and STARZ® premium bundle offer is available to new customers and current Time Warner Cable customers who already have or are adding TV service and a set-top box to their accounts. To qualify, current customers cannot already suBCSribe to two or more premiums. The rate for this offer is $29.99 per month for 12 months. After 1 year, regular rates in effect at that time will apply. Free Installation applies to Easy Connect Kit through 3/18/17. All services not available in all areas. Not all equipment supports all services. Subject to change without notice. Some restrictions apply. Offers may not be combined.
To receive all TV services, Preferred TV, remote and lease of a Set-Top box are required. Some services are not available to CableCARD™ customers. In some areas, a Digital Programming fee may apply to each additional box.
The Better Guarantee is a thirty-day money-back guarantee that applies to TV, Phone and/or Internet monthly recurring charge and standard installation charge. TWC must receive cancellation request for all eligible services within 30 days after installation. Return of all leased equipment required. Lease of a modem or purchase of a compatible modem required for Internet service. Current compatible modems can be found at http://www.charter.net/support/internet/compliant-modems-charter-network/.
TV: HDTV and HD Set-Top Box are required to receive HD service. TWC TV® requires Starter TV or higher, current generation Roku 2, 3, or 4, iPad or iPhone with iOS 8, Kindle Fire HD/HDX, Xbox 360®, Xbox One, Samsung Smart TV (2012 – 2015 models) and/or Android 2.3 smartphones or Android 4.0 tablet and WiFi connection. TWC authorized modem required for in home viewing and minimum 1.5 Mbps connection recommended for out of home viewing. Some functions require compatible Set-Top box or DVR. Programming is subject to availability in your area and the video package to which you suBCSribe. Not all equipment supports all services.
Must suBCSribe to both Preferred TV and Phone to get Caller ID on TV. Caller ID on TV is not available in all areas.
Pay-per-View programming is available to Existing customers only; scheduling subject to change. HD Events are not available in all areas. Pay-Per-View events and HD Pay-Per-View events are optional services available for an incremental charge. Prices do not include taxes or franchise fees. Some restrictions apply. © 2017 Zuffa, LLC. All rights reserved. All WWE programming, talent names, images, likenesses, slogans, wrestling moves, trademarks, logos and copyrights are the exclusive property of WWE and its subsidiaries. All other trademarks, logos and copyrights are the property of their respective owners. © 2017 WWE. All Rights Reserved. Card subject to change.
Internet: Access to WiFi hotspots is available to customers with minimum Standard or Extreme Internet. Actual speeds may vary. Not available in all areas. Some restrictions may apply. Some Internet services may include Home WiFi and may require installation charges.
Phone: Additional charges apply for surcharges, taxes, fees, Directory Assistance, Operator Services and International calls outside of the calling area. [TWC Phone does not include back‐up power and, as in the case with an electric‐powered home cordless phone, should there be a power outage, TWC Phone, including the ability to access 9‐1‐1 services, may not be available. 8-Hour back-up power available for a fee.]
Time Warner Cable and the eye/ear logo are trademarks of Time Warner Inc. Used under license. HBO GO® and MAX GO® are only accessible in the U.S. and certain U.S. territories where a high speed internet connection is available. Minimum 3G connection is required for viewing on mobile devices. HBO® and CINEMAX® are service marks of Home Box Office Inc. SHOWTIME® and related marks are trademarks of Showtime Networks Inc., a CBS Company. You must be a suBCSriber of SHOWTIME® to receive SHOWTIME ANYTIME®. Showtime Anytime is available through participating TV providers. Showtime Anytime is intended for viewing solely in the United States and its territories and possessions. STARZ® and related channels and service marks are the property of Starz Entertainment, LLC. All other trademarks are property of their respective owners. ©2016 Time Warner Cable Inc. All rights reserved. To order any services not available online, contact us.
For Hawaii Customers Only.
Internet stated speeds are the maximum speeds, and actual speeds may vary. Refer to “What affects speed” at http://oceanic.com/internet-connectivity and applicable service agreements.
The Better Guarantee is a thirty-day money-back guarantee that applies to TV, Phone and/or Internet monthly recurring charge and standard installation charge. TWC must receive cancellation request for all eligible services within 30 days after installation. Return of all leased equipment required.
* Offers expire 3/18/17 and are available to new residential customers. By enrolling in this promotion, customer agrees to be bound by the terms of TWC’s SuBCSriber Agreement which can be found at https://www.charter.com/browse/content/services#/terms_TCR2, https://www.charter.com/browse/content/services#/terms_TCR4 and https://www.charter.com/browse/content/services#/terms_TCR5. Additional charges apply for equipment, installation, taxes & fees, broadcast, sports programming, activation and other surcharges, Directory Assistance, Operator Services, International calls outside of the calling area and other one-time charges. After promotional period, regular monthly rates will apply. You may cancel anytime by calling 643-2337. Free Installation applies to Easy Connect Kit through 3/18/17. All services may not be available in all areas. The online exclusive $5/mo. credit offer for 6 months is available for these select offers: Triple Play $89.99 or Extreme Internet offers and above. Credit will be applied on your first month’s billing statement. Not all equipment supports all services. Subject to change without notice. Some restrictions apply. Offers may not be combined.
TV: To receive all TV services, Digital TV, remote and lease of a Set-Top box are required. As a condition of service, you may be required to have equipment for every TV in your home. HDTV and HD Set-Top box are required to receive HD service. Some services are not available to CableCARD™ customers. Some functions require compatible set-top box or DVR. Enhanced Whole House and Whole House DVR services are optional services available for an incremental charge. Lease of at least one additional Whole House DVR compatible Set-Top Box required to receive Whole House service. Actual recording capacity may vary. TWC TV® requires Basic TV or higher, current generation Roku 2, 3, or 4, iPad or iPhone with iOS 8, Kindle Fire HD/HDX, Xbox 360®, Xbox One, Samsung Smart TV (2012 – 2015 models) and/or Android 2.3 smartphones or Android 4.0 tablet and WiFi connection. Programming is subject to availability and the video package to which you suBCSribe. Not all equipment supports all services. HDTV and HD set-top box are required to receive HD service. Must suBCSribe to both Digital TV and Phone to get Caller ID on TV. Caller ID on TV is not available in all areas.
This offer is valid for 3 complimentary Movies On Demand up to $7.99 via bill credit. Movies must be viewed within 6 months from the date that you redeem this offer. To receive all services Basic TV or higher, remote and lease of a Set-Top Box required. Some services are not available to CableCARD™ customers. Some functions require compatible Set-Top Box or DVR. Programming is subject to availability in your area and the video package to which you suBCSribe. Not all equipment supports all services.
Pay-per-View programming is available to Existing customers only. Programming, pricing, and scheduling subject to change. HD Events are not available in all areas. Pay-Per-View events and HD Pay-Per-View events are optional services available for an incremental charge. Prices do not include taxes or franchise fees. Some restrictions apply. ©2017 Zuffa, LLC. All rights reserved. All WWE programming, talent names, images, likenesses, slogans, wrestling moves, trademarks, logos and copyrights are the exclusive property of WWE and its subsidiaries. All other trademarks, logos and copyrights are the property of their respective owners. © 2017 WWE. All Rights Reserved. Card subject to change.
Internet: Lease of a modem or purchase of a compatible modem required for Internet service. Current compatible modems can be found at http://www.charter.net/support/internet/compliant-modems-charter-network/. Access to WiFi hotspots is available to residential customers with Extreme Internet or higher. Actual speeds may vary. Not available in all areas. Some restrictions may apply. Some Internet services may include Home WiFi and may require installation charges.
Phone: Additional charges apply for surcharges, taxes, fees, Directory Assistance, Operator Services and International calls outside of the calling area. [TWC Phone does not include back‐up power and, as in the case with an electric‐powered home cordless phone, should there be a power outage, TWC Phone, including the ability to access 9‐1‐1 services, may not be available. 8-Hour back-up power available for a fee.]
Time Warner Cable and the eye/ear logo are trademarks of Time Warner Inc. Used under license. HBO GO® and MAX GO® are only accessible in the U.S. and certain U.S. territories where a high speed internet connection is available. Minimum 3G connection is required for viewing on mobile devices. HBO® and CINEMAX® and related channels and service marks are the property of Home Box Office Inc. You must be a suBCSriber of SHOWTIME® to receive SHOWTIME ANYTIME®. SHOWTIME ANYTIME® is available through participating TV providers. SHOWTIME ANYTIME® is intended for viewing solely in the United States and its territories and possessions. © 2017 Showtime Networks Inc. All rights reserved. SHOWTIME® and related marks are trademarks of Showtime Networks Inc., a CBS Company. STARZ Play is only accessible in the U.S. and certain U.S. territories and requires a high speed internet connection (a minimum 3G connection is required to use on an authorized mobile device). The Play services are included with a suBCSription through participating cable, satellite and telco television providers. STARZ® and related service marks are the property of Starz Entertainment, LLC. All other trademarks are property of their respective owners. ©2017 Time Warner Cable Inc. All rights reserved. To order any services not available online, contact us.