Simply Unlimited Internet Up to 30 Mbps
Internet Service speeds up to 30 Mbps
Speed may not be available in your area. Paperless billing required. Taxes and fees apply.
Customer speed experiences will vary, particularly when accessing the Internet wirelessly from various devices. Download speeds are via a wired connection. Internet speeds are not guaranteed due to conditions outside of network control, including customer location, devices, equipment, and access through a wired or wireless connection; see centurylink.com/internetpolicy for more information.
Service is not available everywhere. Offer is available to qualifying customers only. Limited time offer. Monthly service rate, leased equipment rates, installation and constructions fees, taxes and fees are subject to change and, if any changes are made to existing CenturyLink accounts in any manner, all prior discounts will be void. Equipment: Customers may provide their own compatible equipment, lease from CenturyLink (up to $15/mo.), or one-time purchase (up to $200 + tax). Installation: A one-time installation fee may apply depending on network technology at customer location: Standard installation fee up to $25 (technician completes work outside of location and customer installs equipment/connects devices inside) or technician installation fee up to $149 (technician completes work outside of location and installs equipment/connects devices inside). Construction: For new Internet installations, construction charges apply (“Construction Charges”). Customers will pay $500 unless the total cost equals or exceeds $1,000, and in that case, Customer will be responsible to pay the entire amount of Construction Charges, which usually does not exceed $2,000. Customers must approve Construction Charges before work begins; either party may cancel with no further obligations. Billing: Month to month (referred to as “no contract”) service means no term commitment and may be cancelled at any time without an early termination fee but customer must accept Internet Subscriber Agreement prior to using service (see centurylink.com/eula). To receive advertised rate, customer must enroll in paperless billing and agree to not receive a paper invoice from CenturyLink. If paperless billing is cancelled or not activated in a timely manner, the then-current standard monthly rate will apply. Customer may access their monthly invoice in My CenturyLink online account. Customers who elect to receive a paper bill will be charged $2 for each applicable monthly bill. Postpay: A credit check or deposit may apply. Prepay: Service will begin on the date your order is completed and full payment is processed through your choice of debit card, credit card, or other prepay service available with your subscription. Each month following, a recurring e-commerce transaction for your service will be processed as service automatically renews monthly until cancelled by customer. See centurylink.com/feesandtaxes for applicable taxes and fees. Additional restrictions apply.
Simply Unlimited Internet Up To 40-80 Mbps
Internet Service speeds up to 40-80 Mbps
Speed may not be available in your area. Paperless billing required. Taxes and fees apply.
Customer speed experiences will vary, particularly when accessing the Internet wirelessly from various devices. Download speeds are via a wired connection. Internet speeds are not guaranteed due to conditions outside of network control, including customer location, devices, equipment, and access through a wired or wireless connection; see centurylink.com/internetpolicy for more information.
Service is not available everywhere. Offer is available to qualifying customers only. Limited time offer. Monthly service rate, leased equipment rates, installation and construction fees, taxes and fees are subject to change and, if any changes are made to existing CenturyLink accounts in any manner, all prior discounts will be void. Equipment: Customers may provide their own compatible equipment, lease from CenturyLink (up to $15/mo.), or one-time purchase (up to $200 + tax). Installation: A one-time installation fee may apply depending on network technology at customer location: Standard installation fee up to $25 (technician completes work outside of location and customer installs equipment /connects devices inside) or technician installation fee up to $149 (technician completes work outside of location and installs equipment /connects devices inside). Construction: For new Internet installations, construction charges apply (“Construction Charges”). Customers will pay $500 unless the total cost equals or exceeds $1,000, and in that case, Customer will be responsible to pay the entire amount of Construction Charges, which usually does not exceed $2,000. Customers must approve Construction Charges before work begins; either party may cancel with no further obligations. Billing: Month to month (referred to as “no contract”) service means no term commitment and may be cancelled at any time without an early termination fee but customer must accept Internet Subscriber Agreement prior to using service (see centurylink.com/eula). To receive advertised rate, customer must enroll in paperless billing and agree to not receive a paper invoice from CenturyLink. If paperless billing is cancelled or not activated in a timely manner, the then-current standard monthly rate will apply. Customer may access their monthly invoice in My CenturyLink online account. Customers who elect to receive a paper bill will be charged $2 for each applicable monthly bill. Postpay: A credit check or deposit may apply. Prepay: Service will begin on the date your order is completed and full payment is processed through your choice of debit card, credit card, or other prepay service available with your subscription. Each month following, a recurring e-commerce transaction for your service will be processed as service automatically renews monthly until cancelled by customer. See centurylink.com/feesandtaxes for applicable taxes and fees. Additional restrictions apply.
Simply Unlimited Internet speeds up to 140 Mbps
Internet Service speeds up to 140 Mbps
Speed may not be available in your area. Paperless billing required. Taxes and fees apply.
Customer speed experiences will vary, particularly when accessing the Internet wirelessly from various devices. Download speeds are via a wired connection. Internet speeds are not guaranteed due to conditions outside of network control, including customer location, devices, equipment, and access through a wired or wireless connection; see “http://www.centurylink.com/InternetPolicy”centurylink.com/internetpolicy for more information.
Service is not available everywhere. Offer is available to qualifying customers only. Limited time offer. Monthly service rate, leased equipment rates, installation and constructions fees, taxes, and fees are subject to change and, if any changes are made to existing CenturyLink accounts in any manner, all prior discounts will be void. Equipment: Customers may provide their own compatible equipment, lease from CenturyLink (up to $15/mo.), or one-time purchase (up to $200 + tax). Installation: A one-time installation fee may apply depending on network technology at customer location: Standard installation fee up to $25 (technician completes work outside of location and customer installs equipment /connects devices inside) or technician installation fee up to $149 (technician completes work outside of location and installs equipment /connects devices inside). Construction: For new Internet installations, construction charges apply (“Construction Charges”). Customers will pay $500 unless the total cost equals or exceeds $1,000, and in that case, Customer will be responsible to pay the entire amount of Construction Charges, which usually does not exceed $2,000. Customers must approve Construction Charges before work begins; either party may cancel with no further obligations. Billing: Month to month (referred to as “no contract”) service means no term commitment and may be cancelled at any time without an early termination fee but customer must accept Internet Subscriber Agreement prior to using service (see “http://www.centurylink.com/legal”centurylink.com/eula). To receive advertised rate, customer must enroll in paperless billing and agree to not receive a paper invoice from CenturyLink. If paperless billing is cancelled or not activated in a timely manner, the then-current standard monthly rate will apply. Customer may access their monthly invoice in My CenturyLink online account. Customers who elect to receive a paper bill will be charged $2 for each applicable monthly bill. Postpay: A credit check or deposit may apply. Prepay: Service will begin on the date your order is completed and full payment is processed through your choice of debit card, credit card, or other prepay service available with your subscription. Each month following, a recurring e-commerce transaction for your service will be processed as service automatically renews monthly until cancelled by customer. See “http://www.centurylink.com/feesandtaxes”centurylink.com/feesandtaxes for applicable taxes and fees. Additional restrictions apply.
Simply Unlimited Internet speeds up to 140 Mbps
Internet Service speeds up to 140 Mbps
Customer speed experiences will vary, particularly when accessing the Internet wirelessly from various devices. Download speeds are via a wired connection. Internet speeds are not guaranteed due to conditions outside of network control, including customer location, devices, equipment, and access through a wired or wireless connection; see “http://www.centurylink.com/InternetPolicy”centurylink.com/internetpolicy for more information.
Service is not available everywhere. Offer is available to qualifying customers only. Customers who choose to pay their bill using a credit or debit card via standard payment methods will be assessed an ACI Processing Charge of $3 for each payment transaction; excludes Colorado and Minnesota customers. CenturyLink may require customers to pay by credit or debit card and incur the ACI Processing Charge after two failed bank account draws within a twelve-month period. Limited time offer. Monthly service rate, leased equipment rates, installation and constructions fees, taxes, and fees are subject to change and, if any changes are made to existing CenturyLink accounts in any manner, all prior discounts will be void. Equipment: Customers may provide their own compatible equipment, lease from CenturyLink (up to $15/mo.), or one-time purchase (up to $200 + tax). Installation: A one-time installation fee may apply depending on network technology at customer location: Standard installation fee up to $25 (technician completes work outside of location and customer installs equipment /connects devices inside) or technician installation fee up to $149 (technician completes work outside of location and installs equipment /connects devices inside). Construction: For new Internet installations, construction charges apply (“Construction Charges”). Customers will pay $500 unless the total cost equals or exceeds $1,000, and in that case, Customer will be responsible to pay the entire amount of Construction Charges, which usually does not exceed $2,000. Customers must approve Construction Charges before work begins; either party may cancel with no further obligations. Billing: Month to month (referred to as “no contract”) service means no term commitment and may be cancelled at any time without an early termination fee but customer must accept Internet Subscriber Agreement prior to using service (see “http://www.centurylink.com/legal”centurylink.com/eula). To receive advertised rate, customer must enroll in paperless billing and agree to not receive a paper invoice from CenturyLink. If paperless billing is cancelled or not activated in a timely manner, the then-current standard monthly rate will apply. Customer may access their monthly invoice in My CenturyLink online account. Customers who elect to receive a paper bill will be charged $2 for each applicable monthly bill. Postpay: A credit check or deposit may apply. Prepay: Service will begin on the date your order is completed and full payment is processed through your choice of debit card, credit card, or other prepay service available with your subscription. Each month following, a recurring e-commerce transaction for your service will be processed as service automatically renews monthly until cancelled by customer. See “http://www.centurylink.com/feesandtaxes”centurylink.com/feesandtaxes for applicable taxes and fees. Additional restrictions apply.
Simply Unlimited Internet
Up to 140 Mbps + Simply Unlimited Phone
Internet service for speeds up to 140 Mbps + Unlimited Nationwide Calling
Speed may not be available in your area. Paperless billing required. Taxes and fees apply. Rate excludes CTL Fees not to exceed $4.00/mo/line.*
*The CTL Fees are Facility Relocation Cost Recovery Fee, Property Tax Recovery Fee, and Federal Regulatory Recovery Fee. These are neither taxes nor required by law but set by CenturyLink and may change. For information about taxes and fees, visit centurylink.com/feesandtaxes.
Customer speed experiences will vary, particularly when accessing the Internet wirelessly from various devices. Download speeds are via a wired connection. Internet speeds are not guaranteed due to conditions outside of network control, including customer location, devices, equipment, and access through a wired or wireless connection; see centurylink.com/internetpolicy for more information.
Services are not available everywhere. Offer is available to qualifying customers only. Limited time offer. Monthly service rate, leased equipment rates, installation and construction fees, and taxes and fees, are subject to change and, if any changes are made to existing CenturyLink accounts in any manner, all prior discounts will be void. Additional restrictions apply.
Internet: Equipment: Customers may provide their own compatible equipment, lease from CenturyLink (up to $15/mo.), or one-time purchase (up to $200 + tax). Installation: A one-time installation fee may apply depending on network technology at customer location: Standard installation fee up to $25 (technician completes work outside of location and customer installs equipment /connects devices inside) or technician installation fee up to $149 (technician completes work outside of location and installs equipment /connects devices inside). Construction: For new Internet installations, construction charges may apply (“Construction Charges”). Customers will pay $500 unless the total cost equals or exceeds $1,000, and in that case, Customer will be responsible to pay the entire amount of Construction Charges, which usually does not exceed $2,000. Customers must approve Construction Charges before work begins; either party may cancel with no further obligations. Billing: Month to month (referred to as “no contract”) service means no term commitment and may be cancelled at any time without an early termination fee but customer must accept Internet Subscriber Agreement prior to using service (see centurylink.com/eula). To receive advertised rate, customer must enroll in paperless billing and agree to not receive a paper invoice from CenturyLink. If paperless billing is cancelled or not activated in a timely manner, the then-current standard monthly rate will apply. Customer may access their monthly invoice in My CenturyLink online account. Customers who elect to receive a paper bill will be charged $2 for each applicable monthly bill. Postpay: A credit check or deposit may apply. Prepay: Service will begin on the date your order is completed and full payment is processed through your choice of debit card, credit card, or other prepay service available with your subscription. Each month following, a recurring e-commerce transaction for your service will be processed as service automatically renews monthly until cancelled by customer.
Unlimited Nationwide Calling: A credit check or deposit may apply. Service applies to one residential phone line with direct-dial, local and nationwide long distance voice calling from home phone, including Alaska, Puerto Rico, Guam, and U.S. Virgin Islands; excludes commercial use, call center, data and facsimile services (including dial-up Internet connections, data services, and facsimile; each may be billed at $0.10 per minute), conference lines, directory and operator assistance, chat lines, pay-per-call, calling card use, or multi-housing units. Usage will be monitored for compliance and service may be suspended/terminated for non-compliance. If usage consistently exceeds 5,000 minutes/mo., customer may be moved to another plan. International calling billed separately. Voice service is governed by tariffs, terms of service, or terms and conditions posted at centurylink.com/terms.
Fixed Wireless Up to 10 Mbps
Speed may not be available in your area. Paperless billing required. Taxes and fees apply
Customer speed experiences will vary, particularly when accessing the Internet wirelessly from various devices. Download speeds are via a wired connection. Internet speeds are not guaranteed due to conditions outside of network control, including customer location, devices, equipment, and access through a wired or wireless connection; see centurylink.com/internetpolicy for more information.
Service is not available everywhere. Residential customers only. Limited time offer. Credit check and deposit may apply. Monthly service rates, leased equipment rates, installation fee, taxes and fees are subject to change and, if any changes are made to existing CenturyLink accounts in any manner, all prior discounts will be void. Technician installation of service and equipment, including exterior mounting on the outside of the location, is required; installation fee ($300) will apply. CenturyLink-issued equipment is required for service and customers may lease from CenturyLink (up to $15/mo.), or one-time purchase (up to $300 + tax). Billing: Month-to-month (referred to as “no contract”) service means no term commitment and may be cancelled at any time without an early termination fee but customer must accept Internet Subscriber Agreement prior to using service (see centurylink.com/eula). Customers who elect to receive a paper bill will be charged $2 for each applicable monthly bill. See centurylink.com/feesandtaxes for applicable taxes and fees. Additional restrictions apply. Prepayment: Service will begin on the date your order is completed and full payment is processed through your choice of debit card, credit card, or other prepay service available with your subscription. Each month following, a recurring e-commerce transaction for your service will be processed as service automatically renews monthly until cancelled by customer.
Fiber Internet speeds to 140 Mbps
Limited availability. Service and rate in select locations only. Paperless billing required. Taxes and fees apply.
Although our fiber service usually means 100% fiber-optic network to your location, in limited circumstances CenturyLink may need to deploy alternative technologies coupled with a non-fiber connection from a certain point (usually the curb) to your location in order to provide the advertised download speeds.
Customer speed experiences will vary, particularly when accessing the Internet wirelessly from various devices. Download/upload speeds are via a wired connection. Internet speeds are not guaranteed due to conditions outside of network control, including customer location, devices, equipment, and access through a wired or wireless connection; see centurylink.com/internetpolicy for more information.
Limited availability. Service and rate in select locations only. Offer available to qualifying customers only. Limited time offers. Monthly service rate, leased equipment rates, installation and construction fees, taxes and fees are subject to change and, if any changes are made to existing CenturyLink accounts in any manner, all prior discounts will be void. WiFi Equipment: Customers may provide their own compatible equipment, lease from CenturyLink (up to $15/mo. + tax), or one-time purchase (up to $200 + tax). Installation: Offer includes technician installation at customer’s eligible location. Construction: For certain, new Internet installations, construction charges may apply (“Construction Charges”). CenturyLink will absorb the first $1,500 of the Construction Charges; customer will be responsible for Construction Charges to the extent they exceed $1,500, usually no more than an additional $2,000. Customer must approve Construction Charges before work begins; either party may cancel with no further obligations. Billing: Month to month (referred to as “no contract”) service means no term commitment and may be cancelled at any time without an early termination fee but customer must accept Internet Subscriber Agreement prior to using service (see centurylink.com/eula). To receive advertised rate, customer must enroll in paperless billing and agree to not receive a paper invoice from CenturyLink. If paperless billing is cancelled or not activated in a timely manner, the then-current standard monthly rate will apply. Customer may access their monthly invoice in My CenturyLink online account. Customers who elect to receive a paper bill will be charged $2 for each applicable monthly bill. Postpay: A credit check or deposit may apply. Prepay: Service will begin on the date your order is completed and full payment is processed through your choice of bank account (via ACH payment), debit card, credit card, or other prepay service available with your subscription. Each month following, a recurring e-commerce transaction for your service will be processed as service automatically renews monthly until cancelled by customer. See centurylink.com/feesandtaxes for applicable taxes and fees. Additional restrictions apply.
Fiber Internet Up to 200 Mbps
Although our fiber service usually means 100% fiber-optic network to your location, in limited circumstances CenturyLink may need to deploy alternative technologies coupled with a non-fiber connection from a certain point (usually the curb) to your location in order to provide the advertised download speeds.
Customer speed experiences will vary, particularly when accessing the Internet wirelessly from various devices. Download/upload speeds are via a wired connection. Internet speeds are not guaranteed due to conditions outside of network control, including customer location, devices, equipment, and access through a wired or wireless connection; see centurylink.com/internetpolicy for more information.
Limited availability. Service and rate in select locations only. Offer available to qualifying customers only. Limited time offer. Monthly service rates, leased equipment rates, installation and construction fees, taxes and fees are subject to change and, if any changes are made to existing CenturyLink accounts in any manner, all prior discounts will be void. WiFi Equipment: CenturyLink-provided leased WiFi equipment is included in the service and must be returned upon termination of service. Installation: Offer includes technician installation at customer’s eligible location. Construction: For certain, new Internet installations, construction charges may apply (“Construction Charges”). CenturyLink will absorb the first $1,500 of the Construction Charges; customer will be responsible for Construction Charges to the extent they exceed $1,500, usually no more than an additional $2,000. Customer will be contacted prior to install for approval to proceed with order if Construction Charges apply. Month to month (referred to as “no contract”) service means no term commitment and may be cancelled at any time without an early termination fee but customer must accept Internet Subscriber Agreement prior to using service (see centurylink.com/eula). To receive advertised rate, all customers must enroll in paperless billing and agree to not receive a paper invoice from CenturyLink. If paperless billing is cancelled or not activated in a timely manner, the then-current standard monthly rate will apply. Customer may access their monthly invoice in My CenturyLink online account. Customers who elect to receive a paper bill will be charged $2 for each applicable monthly bill. Postpay: A credit check or deposit may apply. Prepay: Service will begin on the date your order is completed and full payment is processed through your choice of debit card, credit card, or other prepay service available with your subscription. Each month following, a recurring e-commerce transaction for your service will be processed as service automatically renews monthly until cancelled by customer. CenturyLink may change, cancel, or substitute offers and services, or vary them by service area, at its sole discretion without notice. See centurylink.com/feesandtaxes for applicable taxes and fees. Additional restrictions apply.
Fiber Internet up to 500 Mbps
Limited availability. Service and rate in select locations only. Paperless billing required. Taxes and fees apply.
Although our fiber service usually means 100% fiber-optic network to your location, in limited circumstances CenturyLink may need to deploy alternative technologies coupled with a non-fiber connection from a certain point (usually the curb) to your location in order to provide the advertised download speeds.
Customer speed experiences will vary, particularly when accessing the Internet wirelessly from various devices. Download/upload speeds are via a wired connection. Internet speeds are not guaranteed due to conditions outside of network control, including customer location, devices, equipment, and access through a wired or wireless connection; see centurylink.com/internetpolicy for more information.
Limited availability. Service and rate in select locations only. Offer available to qualifying customers only. Limited time offers. Monthly service rate, leased equipment rates, installation and construction fees, taxes and fees are subject to change and, if any changes are made to existing CenturyLink accounts in any manner, all prior discounts will be void. WiFi Equipment: CenturyLink-provided leased WiFi equipment is included in the service and must be returned upon termination of service. Installation: Offer includes technician installation at customer’s eligible location. Construction: For certain, new Internet installations, construction charges may apply (“Construction Charges”). CenturyLink will absorb the first $1,500 of the Construction Charges; customer will be responsible for Construction Charges to the extent they exceed $1,500, usually no more than an additional $2,000. Customers must approve Construction Charges before work begins; either party may cancel with no further obligations. Billing: Month to month (referred to as “no contract”) service means no term commitment and may be cancelled at any time without an early termination fee but customer must accept Internet Subscriber Agreement prior to using service (see centurylink.com/eula). To receive advertised rate, customer must enroll in paperless billing and agree to not receive a paper invoice from CenturyLink. If paperless billing is cancelled or not activated in a timely manner, the then-current standard monthly rate will apply. Customer may access their monthly invoice in My CenturyLink online account. Customers who elect to receive a paper bill will be charged $2 for each applicable monthly bill. Postpay: A credit check or deposit may apply. Prepay: Service will begin on the date your order is completed and full payment is processed through your choice of debit card, credit card, or other prepay service available with your subscription. Each month following, a recurring e-commerce transaction for your service will be processed as service automatically renews monthly until cancelled by customer. See centurylink.com/feesandtaxes for applicable taxes and fees. Additional restrictions apply.
Fiber Internet speeds up to 750 Mbps
Although our fiber service usually means 100% fiber-optic network to your location, in limited circumstances CenturyLink may need to deploy alternative technologies coupled with a non-fiber connection from a certain point (usually the curb) to your location in order to provide the advertised download speeds.
Customer speed experiences will vary, particularly when accessing the Internet wirelessly from various devices. Download/upload speeds are via a wired connection. Internet speeds are not guaranteed due to conditions outside of network control, including customer location, devices, equipment, and access through a wired or wireless connection; see www.centurylink.com/InternetPolicy for more information.
Service is not available everywhere. Offer available to qualifying customers only. Limited time offer. Monthly service rates, leased equipment rates, installation and construction fees, taxes and fees are subject to change and, if any changes are made to existing CenturyLink accounts in any manner, all prior discounts will be void. WiFi equipment: A CenturyLink-provided leased WiFi equipment is included in the service. WiFi equipment must be returned upon termination of service. Installation: Offer includes professional installation at customer’s eligible location. Construction: For certain, new Internet installations, construction charges may apply (“Construction Charges”). CenturyLink will absorb the first $1,500 of the Construction Charges; customer will be responsible for Construction Charges to the extent they exceed $1,500, usually no more than an additional $2,000. Customer will be contacted prior to install for approval to proceed with order if Construction Charges apply. Month to month (referred to as “no contract”) service means no term commitment and may be cancelled at any time without an early termination fee but customer must accept High-Speed Internet Subscriber Agreement prior to using service (see www.centurylink.com/eula). To receive advertised rate, all customers must enroll in paperless billing and agree to not receive a paper invoice from CenturyLink. If paperless billing is cancelled or not activated in a timely manner, the then-current standard monthly rate will apply. Customer may access their monthly invoice in My CenturyLink online account. Customers who elect to receive a paper bill will be charged $2 for each applicable monthly bill. Postpay: A credit check or deposit may apply. Prepay: Service will begin on the date your order is completed and full payment is processed through your choice of debit card, credit card, or other prepay service available with your subscription. Each month following, a recurring e-commerce transaction for your service will be processed as service automatically renews monthly until cancelled by customer. CenturyLink may change, cancel, or substitute offers and services, or vary them by service area, at its sole discretion without notice. All products and services listed are governed by tariffs, terms of service, or terms and conditions posted at www.centurylink.com/terms. See www.centurylink.com/feesandtaxes for applicable taxes and fees. Additional restrictions apply. Secure WiFi: If your WiFi equipment includes the Secure WiFi feature, it should begin working within 72 hours of activating as long as you fully install it and leave it plugged in. Altering WiFi equipment settings may disable Secure WiFi, as will Internet connection issues. If you are unsure whether Secure WiFi is working, contact us. Restrictions apply.
Fiber Gigabit speeds up to 940 Mbps
Limited availability. Service and rate in select locations only. Paperless billing required. Taxes and fees apply.
Although our fiber service usually means 100% fiber-optic network to your location, in limited circumstances CenturyLink may need to deploy alternative technologies coupled with a non-fiber connection from a certain point (usually the curb) to your location in order to provide the advertised download speeds.
Customer speed experiences will vary, particularly when accessing the Internet wirelessly from various devices. Download/upload speeds are via a wired connection. Internet speeds are not guaranteed due to conditions outside of network control, including customer location, devices, equipment, and access through a wired or wireless connection; see “http://www.centurylink.com/InternetPolicy”centurylink.com/internetpolicy for more information.
Limited availability. Service and rate in select locations only. Offer available to qualifying customers only. Limited time offer. Monthly service rates, leased equipment rates, installation and construction fees, taxes and fees are subject to change and, if any changes are made to existing CenturyLink accounts in any manner, all prior discounts will be void. WiFi Equipment: CenturyLink-provided leased WiFi equipment is included in the service and must be returned upon termination of service. Installation: Offer includes technician installation at customer’s eligible location. Construction: For certain, new Internet installations, construction charges may apply (“Construction Charges”). CenturyLink will absorb the first $1,500 of the Construction Charges; customer will be responsible for Construction Charges to the extent they exceed $1,500, usually no more than an additional $2,000. Customers must approve Construction Charges before work begins; either party may cancel with no further obligations. Billing: Month to month (referred to as “no contract”) service means no term commitment and may be cancelled at any time without an early termination fee but customer must accept Internet Subscriber Agreement prior to using service (see “http://www.centurylink.com/legal”centurylink.com/eula). To receive advertised rate, customer must enroll in paperless billing and agree to not receive a paper invoice from CenturyLink. If paperless billing is cancelled or not activated in a timely manner, the then-current standard monthly rate will apply. Customer may access their monthly invoice in My CenturyLink online account. Customers who elect to receive a paper bill will be charged $2 for each applicable monthly bill. Postpay: A credit check or deposit may apply. Prepay: Service will begin on the date your order is completed and full payment is processed through your choice of debit card, credit card, or other prepay service available with your subscription. Each month following, a recurring e-commerce transaction for your service will be processed as service automatically renews monthly until cancelled by customer. See “http://www.centurylink.com/feesandtaxes”centurylink.com/feesandtaxes for applicable taxes and fees. Additional restrictions apply.
G.Fast Fiber Gigabit Up to 940 Mbps
(Fiber to the Curb)
Although our fiber service usually means 100% fiber-optic network to your location, in limited circumstances CenturyLink may need to deploy alternative technologies coupled with a non-fiber connection from a certain point (usually the curb) to your location in order to provide the advertised download speeds.
Customer speed experiences will vary, particularly when accessing the Internet wirelessly from various devices. Maximum download/upload speeds are up to 940 megabits per second via a wired connection due to overhead capacity reserved to deliver the data. Internet speeds are not guaranteed due to conditions outside of network control, including customer location, devices, equipment, and access through a wired or wireless connection; see www.centurylink.com/InternetPolicy for more information.
Service is not available everywhere. Offer available to qualifying customers only. Limited time offer in select areas. Monthly service rates, leased equipment rates, and taxes, fees, and surcharges, are subject to change and, if any changes are made to existing CenturyLink accounts in any manner, all prior discounts will be void. WiFi equipment: CenturyLink provided WiFi equipment included. Installation: Offer includes professional installation at customer’s eligible location. Construction: For certain, new Internet installations, construction charges may apply (“Construction Charges”). CenturyLink will absorb the first $1,500 of the Construction Charges; customer will be responsible for Construction Charges to the extent they exceed $1,500, usually no more than an additional $2,000. Customer will be contacted prior to install for approval to proceed with order if Construction Charges apply. Month to month (referred to as “no contract”) service means no term commitment and may be cancelled at any time without an early termination fee but customer must accept High-Speed Internet Subscriber Agreement prior to using service (see www.centurylink.com/eula). To receive advertised rate, all customers must enroll in paperless billing and agree to not receive a paper invoice from CenturyLink. If paperless billing is cancelled or not activated in a timely manner, the then-current standard rate will apply. Customer may access their monthly invoice in My CenturyLink online account. Postpay: A credit check or deposit may apply. Prepay: If offer requires monthly prepayment, service will begin on the date your order is completed and full payment is processed through your choice of debit card, credit card, or other prepay service available with your subscription. Each month following, a recurring e-commerce transaction for your service will be processed as service automatically renews monthly until cancelled by customer. CenturyLink may change, cancel, or substitute offers and services, or vary them by service area, at its sole discretion without notice. All products and services listed are governed by tariffs, terms of service, or terms and conditions posted at www.centurylink.com/terms. See www.centurylink.com/feesandtaxes for applicable taxes, fees and surcharges. Additional restrictions apply. Secure WiFi: If your WiFi equipment includes the Secure WiFi feature, it should begin working within 72 hours of activating as long as you fully install it and leave it plugged in. Altering WiFi equipment settings may disable Secure WiFi, as will Internet connection issues. If you are unsure whether Secure WiFi is working, contact us. Restrictions apply.
Fiber Internet 100M – 500M + Simply Unlimited Phone
Limited availability. Service and rate in select locations only. Paperless billing required. Taxes and fees apply.
*The CTL Fees are Facility Relocation Cost Recovery Fee, Property Tax Recovery Fee, and Federal Regulatory Recovery Fee. These are neither taxes nor required by law but set by CenturyLink and may change. For information about taxes and fees, visit centurylink.com/feesandtaxes.
Although our fiber service usually means 100% fiber-optic network to your location, in limited circumstances CenturyLink may need to deploy alternative technologies coupled with a non-fiber connection from a certain point (usually the curb) to your location in order to provide the advertised download speeds.
Customer speed experiences will vary, particularly when accessing the Internet wirelessly from various devices. Download/upload speeds are via a wired connection. Internet speeds are not guaranteed due to conditions outside of network control, including customer location, devices, equipment, and access through a wired or wireless connection; see centurylink.com/internetpolicy for more information.
Limited availability. Service and rate in select locations only. Offer available to qualifying customers only. Limited time offer. Monthly service rate, leased equipment rates, installation and construction fees, taxes and fees, are subject to change and, if any changes are made to existing CenturyLink accounts in any manner, all prior discounts will be void. Additional restrictions apply.
Internet: WiFi Equipment: Customers may provide their own compatible equipment, lease from CenturyLink (up to $15/mo. + tax), or one-time purchase (up to $200 + tax). Installation: Offer includes technician installation at customer’s eligible location. Construction: For certain, new Internet installations, construction charges may apply (“Construction Charges”). CenturyLink will absorb the first $1,500 of the Construction Charges; customer will be responsible for Construction Charges to the extent they exceed $1,500, usually no more than an additional $2,000. Customers must approve Construction Charges before work begins; either party may cancel with no further obligations. Billing: Month to month (referred to as “no contract”) service means no term commitment and may be cancelled at any time without an early termination fee but customer must accept Internet Subscriber Agreement prior to using service (see centurylink.com/eula). To receive advertised rate, customer must enroll in paperless billing and agree to not receive a paper invoice from CenturyLink. If paperless billing is cancelled or not activated in a timely manner, the then-current standard monthly rate will apply. Customer may access their monthly invoice in My CenturyLink online account. Customers who elect to receive a paper bill will be charged $2 for each applicable monthly bill. Postpay: A credit check or deposit may apply. Prepay: Service will begin on the date your order is completed and full payment is processed through your choice of debit card, credit card, or other prepay service available with your subscription. Each month following, a recurring e-commerce transaction for your service will be processed as service automatically renews monthly until cancelled by customer.
Unlimited Nationwide Calling: A credit check or deposit may apply. Service applies to 1 residential phone line with direct-dial, local and nationwide long-distance voice calling from home phone, including Alaska, Puerto Rico, Guam, and U.S. Virgin Islands; excludes commercial use, call center, data and facsimile services (each may be billed at $0.10/minute), conference lines, directory and operator assistance, chat lines, pay-per-call, calling card use, or multi-housing units. Usage will be monitored for compliance and service may be suspended/terminated for noncompliance. If usage consistently exceeds 5,000 minutes/mo., customer may be moved to another plan. International calling billed separately. Voice service is governed by tariffs, terms of service, or terms and conditions posted at centurylink.com/terms.
Fiber Internet 940M + Simply Unlimited Phone
Limited availability. Service and rate in select locations only. Paperless billing required. Taxes and fees apply.
*The CTL Fees are Facility Relocation Cost Recovery Fee, Property Tax Recovery Fee, and Federal Regulatory Recovery Fee. These are neither taxes nor required by law but set by CenturyLink and may change. For information about taxes and fees, visit centurylink.com/feesandtaxes.
Although our fiber service usually means 100% fiber-optic network to your location, in limited circumstances CenturyLink may need to deploy alternative technologies coupled with a non-fiber connection from a certain point (usually the curb) to your location in order to provide the advertised download speeds.
Customer speed experiences will vary, particularly when accessing the Internet wirelessly from various devices. Download/upload speeds are via a wired connection. Internet speeds are not guaranteed due to conditions outside of network control, including customer location, devices, equipment, and access through a wired or wireless connection; see centurylink.com/internetpolicy for more information.
Limited availability. Service and rate in select locations only. Offer available to qualifying customers only. Limited time offer. Monthly service rates, leased equipment rates, installation and construction fees, and taxes and fees, are subject to change and, if any changes are made to existing CenturyLink accounts in any manner, all prior discounts will be void. Additional restrictions apply.
Internet: WiFi Equipment: CenturyLink-provided leased WiFi equipment is included in the service and must be returned upon termination of service. Installation: Offer includes technician installation at customer’s eligible location. Construction: For certain, new Internet installations, construction charges may apply (“Construction Charges”). CenturyLink will absorb the first $1,500 of the Construction Charges; customer will be responsible for Construction Charges to the extent they exceed $1,500, usually no more than an additional $2,000. Customers must approve Construction Charges before work begins; either party may cancel with no further obligations. Billing: Month to month (referred to as “no contract”) service means no term commitment and may be cancelled at any time without an early termination fee but customer must accept Internet Subscriber Agreement prior to using service (see centurylink.com/eula). To receive advertised rate, customer must enroll in paperless billing and agree to not receive a paper invoice from CenturyLink. If paperless billing is cancelled or not activated in a timely manner, the then-current standard monthly rate will apply. Customer may access their monthly invoice in My CenturyLink online account. Customers who elect to receive a paper bill will be charged $2 for each applicable monthly bill. Postpay: A credit check or deposit may apply. Prepay: Service will begin on the date your order is completed and full payment is processed through your choice of debit card, credit card, or other prepay service available with your subscription. Each month following, a recurring e-commerce transaction for your service will be processed as service automatically renews monthly until cancelled by customer.
Unlimited Nationwide Calling: A credit check or deposit may apply. Service applies to 1 residential phone line with direct-dial, local and nationwide long-distance voice calling from home phone, including Alaska, Puerto Rico, Guam, and U.S. Virgin Islands; excludes commercial use, call center, data and facsimile services (each may be billed at $0.10/minute), conference lines, directory and operator assistance, chat lines, pay-per-call, calling card use, or multi-housing units. Usage will be monitored for compliance and service may be suspended/terminated for noncompliance. If usage consistently exceeds 5,000 minutes/mo., customer may be moved to another plan. International calling billed separately. Voice service is governed by tariffs, terms of service, or terms and conditions posted at centurylink.com/terms.
Static IP
Prepay required. Paperless billing required. Taxes and fees apply.
Qualifying CenturyLink Internet subscription required and a one-time $75 activation fee per block of IP addresses will apply. CenturyLink supports the static IP pipe only, and not other internet services that the customer may attempt to run via this application, which are not supported by CenturyLink. If you move or transfer service, your static IP address will change. CenturyLink retains the ownership of the static IP address and it must be surrendered to CenturyLink upon the cancellation of static IP service. If CenturyLink upgrades their network, your Static IP address may change. There may be a brief interruption of service while provisioning your order. All products and services listed are governed by tariffs, terms of service, or terms and conditions posted at centurylink.com/terms. See centurylink.com/feesandtaxes for taxes and fees. Additional restrictions may apply. Prepayment: Service will begin on the date your order is completed and full payment is processed through your choice of debit card, credit card, or other prepay service available with your subscription. Each month following, a recurring e-commerce transaction for your service will be processed as service automatically renews monthly until cancelled by customer.
Secure WiFi
Customer speed experiences will vary, particularly when accessing the Internet wirelessly from various devices. Download speeds are via a wired connection. Internet speeds are not guaranteed due to conditions outside of network control, including customer location, devices, equipment, and access through a wired or wireless connection; see www.centurylink.com/InternetPolicy for more information.
Secure WiFi is included in certain CenturyLink-provided WiFi equipment and not sold as a separate service. CenturyLink may change, cancel, or substitute offers and services, or vary them by service area, at its sole discretion without notice. All products and services listed are governed by tariffs, terms of service, or terms and conditions posted at www.centurylink.com/terms. Secure WiFi: If your WiFi equipment includes the Secure WiFi feature, it should begin working within 72 hours of activating as long as you fully install it and leave it plugged in. Altering WiFi equipment settings may disable Secure WiFi, as will Internet connection issues. If you are unsure whether Secure WiFi is working, contact us. Restrictions apply.
Recommended Computer Specifications
Operating System: Windows 7 Pro 64-bit
Processor: Intel® Core™ i5-3320M CPU @ 2.60GHz (4 CPUs)
RAM: 16 GB
Network adapter (naming device varies): 1000 Mbps, 1000baseTx, or GigE
Simply Unlimited Phone – Unlimited Nationwide Calling
Paperless billing required. Taxes, and fees apply. Rate excludes CTL Fees not to exceed $4.00/mo/line.*
*The CTL Fees are Facility Relocation Cost Recovery Fee, Property Tax Recovery Fee, and Federal Regulatory Recovery Fee. These are neither taxes nor required by law but set by CenturyLink and may change. For information about taxes and fees, visit centurylink.com/feesandtaxes.
Service is not available everywhere. Available to new qualifying, residential customers. Limited time offer. Monthly service rate and taxes and fees, are subject to change and, if any changes are made to existing CenturyLink accounts in any manner, all prior discounts will be void. Customers who elect to receive a paper bill will be charged $2 for each applicable monthly bill. A credit check or deposit may apply. Voice service is governed by tariffs, terms of service, or terms and conditions posted at centurylink.com/terms. Additional restrictions may apply. Service applies to one residential phone line with direct-dial, local and nationwide long distance voice calling from home phone, including Alaska, Puerto Rico, Guam, and U.S. Virgin Islands; excludes commercial use, call center, data and facsimile services (including dial-up Internet connections, data services, and facsimile; each may be billed at $0.10 per minute), conference lines, directory and operator assistance, chat lines, pay-per-call, calling card use, or multi-housing units. Usage will be monitored for compliance and service may be suspended/terminated for non-compliance. If usage consistently exceeds 5,000 minutes/mo., customer may be moved to another plan. International calling billed separately.
Simply Unlimited Phone – Unlimited Nationwide Calling
(Voice added to Simply Unlimited Internet or Fiber Internet)
Paperless billing required. Taxes, and fees apply. Rate excludes CTL Fees not to exceed $4.00/mo/line.*
*The CTL Fees are Facility Relocation Cost Recovery Fee, Property Tax Recovery Fee, and Federal Regulatory Recovery Fee. These are neither taxes nor required by law but set by CenturyLink and may change. For information about taxes and fees, visit centurylink.com/feesandtaxes.
Service is not available everywhere. Available to new qualifying, residential customers. Limited time offer. Monthly rate requires a subscription to a qualifying CenturyLink Internet plan. Monthly service rate and taxes and fees, are subject to change and, if any changes are made to existing CenturyLink accounts in any manner, all prior discounts will be void. Customers who elect to receive a paper bill will be charged $2 for each applicable monthly bill. A credit check or deposit may apply. Voice service is governed by tariffs, terms of service, or terms and conditions posted at centurylink.com/terms. Additional restrictions may apply. Service applies to one residential phone line with direct-dial, local and nationwide long distance voice calling from home phone, including Alaska, Puerto Rico, Guam, and U.S. Virgin Islands; excludes commercial use, call center, data and facsimile services (including dial-up Internet connections, data services, and facsimile; each may be billed at $0.10 per minute), conference lines, directory and operator assistance, chat lines, pay-per-call, calling card use, or multi-housing units. Usage will be monitored for compliance and service may be suspended/terminated for non-compliance. If usage consistently exceeds 5,000 minutes/mo., customer may be moved to another plan. International calling billed separately.
Connected Voice Basic
Limited availability. Services in select locations only. CenturyLink Fiber Internet subscription required. Paperless billing required. Taxes and fees apply.
Customer will not be able to place or receive any calls, including 911 calls, if customer does not have electrical power for the service (unless you have functioning battery backup power available).
Limited availability. Service in select locations only. Available to qualifying customers only. Limited time offer. Monthly service and phone line (if applicable) rates, equipment fees, and taxes and fees are subject to change and, if any changes are made to existing accounts in any manner, all prior discounts will be void. ATA Adapter: Service requires an ATA adapter (included); self-installation of equipment required. An ATA adapter is included in the service. Month to month (referred to as “no contract”) service means no term commitment and may be cancelled at any time without an early termination fee but customer must accept Connected Voice Subscriber Agreement prior to using service (see centurylink.com/legal/en/Connected_Voice_Subscriber_Agreement.html). See centurylink.com/feesandtaxes for applicable taxes and fees. Additional restrictions may apply. Connected Voice: Service applies to direct-dial, unlimited local and long-distance voice calling in the contiguous United States, Alaska, Hawaii, Puerto Rico, and U.S. Virgin Islands (Guam excluded). The service also includes a bucket of 500 direct-dial international voice calling minutes within each customer billing cycle to Canada, Mexico, United Kingdom, Ireland, and Germany (“Minute Bucket”). Once the Minute Bucket threshold has been met during a customer billing cycle, calls to the Minute Bucket countries listed are unavailable until the Minute Bucket is reset on the first day of the next billing cycle. Unused Minute Bucket minutes will not carry over to next month. Service includes Caller ID, Hold, Call Waiting, 3-way calling and Voicemail. Service excludes call center, data services, conference lines, directory and operator assistance, chat lines, pay-per-call, calling card use, 0+ dialing, and 3-digit dialing (other than 911, 711, 611 and 411), and Premium service. Not recommended for fax purposes, Point of Sale (POS) credit card transactions or security systems; does not support collect calls, third-party calls and 900 numbers. Prepayment: Service will begin on the date your order is completed and full payment is processed through your choice of debit card, credit card, or other prepay service available with your subscription. Each month following, a recurring e-commerce transaction for your service will be processed as service automatically renews monthly until cancelled by customer.
Connected Voice Professional
Customer will not be able to place or receive any calls, including 911 calls, if customer does not have electrical power for the service (unless you have functioning battery backup power available).
Limited availability. Service in select locations only. Available to qualifying customers only. Limited time offer. Monthly service rates, equipment fees, installation fees, taxes and fees are subject to change and, if any changes are made to existing accounts in any manner, all prior discounts will be void. IP Phone: Service requires purchase of an IP Phone per package for a one-time charge of $179, plus taxes; package includes up to three phone numbers. Installation: a one-time installation fee of $199 will apply for the first package; a $49 fee will apply for each additional package added. Month to month (referred to as “no contract”) service means no term commitment and may be cancelled at any time without an early termination fee but customer must accept Connected Voice Subscriber Agreement prior to using service (see centurylink.com/legal/en/Connected_Voice_Subscriber_Agreement.html). See centurylink.com/feesandtaxes for applicable taxes and fees. Additional restrictions may apply. Connected Voice: Service applies to direct-dial, unlimited local and long-distance voice calling in the contiguous United States, Alaska, Hawaii, Puerto Rico, and U.S. Virgin Islands (excludes Guam). The service also includes a bucket of 500 direct-dial international voice calling minutes within each customer billing cycle to Canada, Mexico, United Kingdom, Ireland, and Germany (“Minute Bucket”). Once the Minute Bucket threshold has been met during a customer billing cycle, calls to the Minute Bucket countries listed are unavailable until the Minute Bucket is reset on the first day of the next billing cycle. Unused Minute Bucket minutes will not carry over to next month. Service includes Caller ID, Hold, Call Waiting, 3-way calling and Voicemail. Service excludes call center, data services, conference lines, directory and operator assistance, chat lines, pay-per-call, calling card use, 0+ dialing, and 3-digit dialing (other than 911, 711, 611 and 411), and Premium service. Not recommended for fax purposes, Point of Sale (POS) credit card transactions or security systems; does not support collect calls, third-party calls and 900 numbers. Prepayment: Service will begin on the date your order is completed and full payment is processed through your choice of debit card, credit card, or other prepay service available with your subscription. Each month following, a recurring e-commerce transaction for your service will be processed as service automatically renews monthly until cancelled by customer.
Streaming Third Party Content
Streaming Third Party Content with CenturyLink Internet: CenturyLink is not affiliated with any streaming service provider; third-party streaming service fees, charges, terms and conditions will apply. To stream with CenturyLink Internet, you must subscribe to a speed plan with up to 10 Mbps download (25 Mbps recommended). To view streaming services on TV, additional third-party equipment may be required. The streaming content accessible to individual subscribers depends on the selected third-party packages and/or channels, device, location, and how they are accessing the content. CenturyLink may change, cancel, or substitute offers and services, or vary them by service area, at its sole discretion without notice. All products and services listed are governed by tariffs, terms of service, or terms and conditions posted at centurylink.com/terms. Customer speed experiences will vary, particularly when accessing the Internet wirelessly from various devices. Internet speeds are not guaranteed due to conditions outside of network control, including customer location, devices, equipment, and access through a wired or wireless connection; see centurylink.com/InternetPolicy for more information. Additional restrictions apply. Images and logos are the property of their respective networks and providers.
Bark
CenturyLink is not responsible or liable for any Bark service features or offers, including monitoring, billing, and privacy matters. Bark Terms and Conditions apply. CenturyLink may change, cancel, or substitute offers and services, or vary them by service area, at its sole discretion without notice.
International Resources
CenturyLink is providing their customers access to these products through its relationship with International Resources (“IR”). IR terms and conditions will apply, and IR is responsible for all equipment descriptions, images, pricing, taxes, shipping, and handling fees that appear on this website. CenturyLink is not responsible or liable for any product available on this website. CenturyLink may change, cancel, or substitute offers and services, or vary them by service area, at its sole discretion without notice. All CenturyLink products and services listed are governed by tariffs, terms of service, or terms and conditions posted at www.centurylink.com/terms. Additional restrictions may apply.
Personal Tech ProSM by Assurant®
All support provided through Personal TechProSM is provided by Assurant®, a third-party company not legally affiliated with CenturyLink. Assurant Terms of Service will apply. CenturyLink has no responsibility or liability for support or other services provided by Assurant. CenturyLink may change, cancel, or substitute offers and services, or vary them by service area, at its sole discretion without notice. Additional restrictions may apply.
Personal TechPro℠ and the Pocket Geek® Home app are Intended for personal use by an individual or single household.
Cyber Shield
All support provided through Cyber Shield is provided by Aura, a third-party company not legally affiliated with CenturyLink. Monthly subscription will provide service features for one individual as the authorized account holder of the e-mail address submitted at time of sign-up. “Authorized account holder” is defined as the natural person who is assigned to the account by an Internet access provider, online service provider or other organization (e.g., business, educational, institution, etc.) responsible for assigning accounts for the domain associated with the submitted account. Customer may need to provide confirmation that he/she is the authorized account holder of the account. Aura Terms & Conditions, and Privacy Policy will apply. CenturyLink has no responsibility or liability for support or other services provided by Aura. CenturyLink may change, cancel, or substitute offers and services, or vary them by service area, at its sole discretion without notice. Additional restrictions may apply.
Connected Voice Basic & Professional
Connected Voice Basic
Customer will not be able to place or receive any calls, including 911 calls, if customer does not have electrical power for the service (unless you have functioning battery backup power available).
Limited availability. Service in select locations only. Available to qualifying customers only. Limited time offer. Monthly service and phone line (if applicable) rates, equipment fees, installation fees, and taxes and fees are subject to change and, if any changes are made to existing accounts in any manner, all prior discounts will be void. Analog Telephone Adapter (ATA): Service requires an ATA adapter (included); self-installation of equipment required. Month to month (referred to as “no contract”) service means no term commitment and may be cancelled at any time without an early termination fee but customer must accept Connected Voice Subscriber Agreement prior to using service (see centurylink.com/legal/en/Connected_Voice_Subscriber_Agreement.html). CenturyLink may change, cancel, or substitute offers and services, or vary them by service area, at its sole discretion without notice. See centurylink.com/feesandtaxes for applicable taxes and fees. Additional restrictions may apply. Connected Voice: Service applies to direct-dial, unlimited local and long-distance voice calling in the contiguous United States, Alaska, Hawaii, Puerto Rico, and U.S. Virgin Islands (Guam excluded). The service also includes a bucket of 500 direct-dial international voice calling minutes within each customer billing cycle to Canada, Mexico, United Kingdom, Ireland, and Germany (“Minute Bucket”). Once the Minute Bucket threshold has been met during a customer billing cycle, calls to the Minute Bucket countries listed are unavailable until the Minute Bucket is reset on the first day of the next billing cycle. Unused Minute Bucket minutes will not carry over to next month. Service includes Caller ID, Hold, Call Waiting, 3-way calling and Voicemail. Service excludes call center, data services, conference lines, directory and operator assistance, chat lines, pay-per-call, calling card use, 0+ dialing, and 3-digit dialing (other than 911, 711, 611 and 411), and Premium service. Not recommended for fax purposes, Point of Sale (POS) credit card transactions or security systems; does not support collect calls, third-party calls and 900 numbers. Prepayment: Service will begin on the date your order is completed and full payment is processed through your choice of debit card, credit card, or other prepay service available with your subscription. Each month following, a recurring e-commerce transaction for your service will be processed as service automatically renews monthly until cancelled by customer.
Connected Voice Professional
Customer will not be able to place or receive any calls, including 911 calls, if customer does not have electrical power for the service (unless you have functioning battery backup power available).
Service not available everywhere. Available to qualifying customers only. Limited time offer. Monthly service rates, equipment fees, installation fees, taxes and fees are subject to change and, if any changes are made to existing accounts in any manner, all prior discounts will be void. IP Phone: Service requires purchase of an IP Phone per package for a one-time charge of $179, plus taxes; self-installation of equipment required, and package includes up to three phone numbers. Month to month service may be cancelled at any time. CenturyLink may change, cancel, or substitute offers and services, or vary them by service area, at its sole discretion without notice. All products and services listed are governed by tariffs, terms of service, or terms and conditions posted at www.centurylink.com/terms. See www.centurylink.com/feesandtaxes for applicable taxes and fees. Additional restrictions may apply. Connected Voice: Service applies to direct-dial, unlimited local and long-distance voice calling in the contiguous United States, Alaska, Hawaii, Puerto Rico, and U.S. Virgin Islands (excludes Guam). The service also includes a bucket of 500 direct-dial international voice calling minutes within each customer billing cycle to Canada, Mexico, United Kingdom, Ireland, and Germany (“Minute Bucket”). Once the Minute Bucket threshold has been met during a customer billing cycle, calls to the Minute Bucket countries listed are unavailable until the Minute Bucket is reset on the first day of the next billing cycle. Unused Minute Bucket minutes will not carry over to next month. Service includes Caller ID, Hold, Call Waiting, 3-way calling and Voicemail. Service excludes call center, data services, conference lines, directory and operator assistance, chat lines, pay-per-call, calling card use, 0+ dialing, and 3-digit dialing (other than 911, 711, 611 and 411), and Premium service. Not recommended for fax purposes, Point of Sale (POS) credit card transactions or security systems; does not support collect calls, third-party calls and 900 numbers. Prepayment: Service will begin on the date your order is completed and full payment is processed through your choice of debit card, credit card, or other prepay service available with your subscription. Each month following, a recurring e-commerce transaction for your service will be processed as service automatically renews monthly until cancelled by customer.
Affordable Connectivity Program
Although our fiber service usually means 100% fiber-optic network to your location, in limited circumstances CenturyLink may need to deploy alternative technologies coupled with a non-fiber connection from a certain point (usually the curb) to your location in order to provide the advertised download speeds.
Customer speed experiences will vary, particularly when accessing the Internet wirelessly from various devices. Upload/download speeds are via a wired connection. Internet speeds are not guaranteed due to conditions outside of network control, including customer location, devices, equipment, and access through a wired or wireless connection; see centurylink.com/internetpolicy for more information.
Affordable Connectivity Program (“ACP”): ACP is a FCC benefit program that provides eligible residential customers with discounts on broadband internet service purchased from a participating wireline or wireless providers. ACP provides a discount of up to $30 per month for eligible households and up to $75 per month for those on qualifying Tribal lands. A household is eligible for ACP if the household income is at or below 200% of the Federal Poverty Guidelines or if a member of the household participates in certain federal assistance programs, such as the Supplemental Nutrition Assistance Program (SNAP), Medicaid, Federal Public Housing Assistance, Supplemental Security Income, the Veterans and Survivors Pension Benefit, Lifeline, or certain Tribal Programs. Customers must provide documentation of eligibility to enroll, and remain, in the program. The ACP discount is not transferable, and only one monthly service discount is permitted per household. Additional restrictions may apply.
ACP Internet Plan (“ACP Plan”): ACP Plan is available to ACP-qualifying households who purchase a new ACP Plan or migrate current CenturyLink internet service to the ACP Plan, apply their ACP discount to the ACP Plan, and maintain ACP and ACP Internet Plan eligibility. All prior discounts, plans, and pricing, including Price for Life offers, are void. Customers lose ACP Plan if they change their plan, transfer their ACP benefit to another provider, or de-enroll from or are no longer eligible for ACP. Limited availability. Service in select locations only. Limited time offer. ACP Plan cannot be combined with other offers and other offers, pricing, discounts, and plans are void. WiFi Equipment: CenturyLink-provided leased WiFi equipment is included in the service and must be returned upon termination of service. Installation: Offer includes standard or technician installation at customer’s eligible location. Construction: For certain, new Internet installations, construction charges may apply (“Construction Charges”). For copper services, Construction Charges are from $150 to $300. However, in limited circumstances, the Constructions Charges may exceed these amounts. For fiber services, CenturyLink will absorb the first $1,500 of the Construction Charges; customer will be responsible for Construction Charges to the extent they exceed $1,500, usually no more than an additional $2,000. Customer will be contacted prior to install for approval to proceed with order if Construction Charges apply. Month to month (referred to as “no contract”) service means no term commitment and may be cancelled at any time without an early termination fee but customer must accept Internet Subscriber Agreement prior to using service (see centurylink.com/eula). Postpay: Service will begin with the next billing cycle after plan is activated. Prepayment: Service will begin on the date your order is completed and full payment is processed through your choice of debit card, credit card, or other prepay service available with your subscription. Each month following, a recurring e-commerce transaction for your service will be processed as service automatically renews monthly until cancelled by customer. CenturyLink may change, cancel, or substitute offers and services, or vary them by service area, at its sole discretion without notice. See centurylink.com/feesandtaxes for applicable taxes and fees. Secure WiFi: If your equipment includes the Secure WiFi feature, it should begin working within 72 hours of activating as long as you fully install it and leave it plugged in. Altering equipment settings may disable Secure WiFi, as will Internet connection issues. If you are unsure whether Secure WiFi is working, contact us. Additional restrictions apply.
